Important Travel Information
Important Travel Advice For Kenya
Passport, Visa, and Medical Advice
Passport & Visa
Additional requirements and restrictions may apply for travel during the Covid-19 pandemic. Travel Butlers aim to highlight these requirements to affected clients, however the onus remains with the traveller to ensure they are aware of any requirements and restrictions that will apply to their own trip.
For up-to-date travel information from the UK government, please check:
UK Government Advice: www.gov.uk/foreign-travel-advice/kenya
It is expected that these rules will be lifted and that the entry requirements will revert to normal as soon as the government of Kenya deems it safe to do so.
All foreign citizens wishing to travel to Kenya will need an eVisa, except citizens from countries who are exempt. A full list of the exempt countries can be found here: evisa.go.ke/eligibility.html. You can no longer obtain a visa on arrival.
You can apply for your eVisa online via the eVisa portal https://evisa.go.ke/evisa.html. Please ensure that you apply at least 3-4 weeks prior to your travel dates as approval for the eVisa takes up to 7 working days to process. Once the eVisa is issued, it is valid for 3 months. You must print a copy of your visa to present to the Immigration Officer at your point of entry. You may not be notified when the visa is issued so it is the traveller's responsibility to sign into their account at the eVisa portal to check - the visa will be available to download from your account once issued.
The following eVisa types are available (please note there are no visa fees for children under the age of 16) - all costs subject to change:
Single Entry - Allows you to enter into Kenya once - current cost USD 51.
Transit - Allows a short stop over (up to 3 days/72 hours) in Kenya - current cost USD 21. This is ideal if you want to leave the secure area of the airport, for example for an overnight stay inbetween flights, or for a period not exceeding 72 hours. No visa is required for a direct transit (not leaving the secure area of the airport, aka staying ‘airside’, within the airport terminal) between 2 flights.
Children under 16 years of age do not need an eVisa to travel to Kenya, as long as they are accompanied by one or both parents (but they do need to posess a valid passport). One parent when applying for their eVisa will need to add the children's details (name, date of birth, etc) to their application.
It is also possible to get an East Africa Tourist Visa which is valid for 90 days and allows holders to travel to and within Kenya, Uganda and Rwanda - current cost USD 101 per person (subject to change) - you can apply for this online too.
Your passport should also be valid for a minimum period of 6 months from the date of entry into Kenya. Make sure you have 2 blank pages in your passport on arrival.
Visitors are advised to avoid packing any plastic bags in their suitcases or in carry-on hand luggage before flying to Kenya. Items purchased at the airport before boarding the aircraft should be removed from plastic bags.
Travellers coming into Kenya with plastic duty-free shop bags will also be required to leave them at the airport. Please check hand luggage before disembarking and any plastic bags (including the transparent ziplock plastic bags that some airlines require passengers to use for keeping liquids, cosmetics, toiletries etc) should be left in the plane. This does not apply to people in transit.
All single use plastics, such as plastic water bottles and straws, are banned in all National Parks, forests, beaches and conservation areas.
PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.
You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to Kenya.
To help prevent diarrhoea, avoid tap water – drink only bottled water and use bottled water for tooth brushing, and avoid ice made with tap water – and only eat fruit or vegetables that are cooked or can be peeled.
To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.
There is a risk of malaria in all areas of Kenya, except Nairobi and the highlands - check with your doctor about suitable antimalarial tablets. Dengue fever can also be transmitted via mosquito bites. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.
Kenya falls into the yellow fever region in Africa. There is only a low potential for exposure to yellow fever in Nairobi, Mombasa, Lamu, Malindi and Shimba Hills National Park, but in the rest of the country there is a higher risk. It is therefore advisable for all travellers aged 9 months and older to obtain a yellow fever vaccination no less than 10 days prior to travel, but depending on the rest of your travel plans and country of origin, it is not compulsory:
Travellers from the UK who are only travelling directly to and from Kenya are currently not required to produce a vaccination certificate upon their return to the UK but this can change with no notice so do please check with your doctor and take their advice
If you are arriving into Kenya from a country which has a risk of yellow fever transmission, you will be required to provide a certificate of your vaccination upon entry into Kenya. These countries include Angola, Argentina, Ecuador, Ethiopia, Nigeria, Peru, Rwanda, Uganda and Venezula but it is up to the traveller to check the full list here https://www.who.int/health-topics/yellow-fever
Certain countries including South Africa and Tanzania will deny entry if you are arriving from Kenya without the vaccination. Please ensure you check the full list here https://www.who.int/health-topics/yellow-fever to see which countries impose this rule.
If your doctor advises that it is not safe for you to have the vaccination then you should obtain a medical waiver and travel with this instead.
Kenya Standard Time is 3 hours ahead of Greenwich Mean Time (GMT+3). Kenya does not operate Daylight-Saving Time.
English is the common commercial language, therefore it is spoken in the major towns and at all lodges and hotels. There are 52 tribes in Kenya, each with their own tribal language. The national language in Kenya is Swahili.
We would ask that all travellers are respectful of the local culture as follows:
Showing anger is not acceptable – Kenyan people pride themselves on their emotional control and expect the same in others. Try to remain patient, polite and friendly, even if the situation is very frustrating. Pointing with your finger at someone is considered very rude and is deemed to be an obscene gesture.
The coastal areas are predominantly Muslim so it is important to dress conservatively out of respect for the Muslim culture. On the beaches and within the confines of hotels, normal swimwear is acceptable but nudity/topless sunbathing is not. Away from beach resorts (especially in Mombasa, during the holy month of Ramadan or if you visit religious areas), women should avoid walking around in public areas displaying their legs and upper arms/shoulders - ‘short’ shorts, mini skirts, vests and tank tops may be frowned upon and viewed as a sign of disrespect. Long, loose hair is also seen as very provocative, so to avoid unwanted attention ladies may wish to tie their hair back or wear a headscarf.
Homosexuality is illegal in Kenya. Whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients of the LGBT+ community to refrain from public displays of affection (including kissing and holding hands) and to be as discrete as possible about their relationship.
You should always ask permission before taking anyone’s photograph. Taking photographs of official buildings, including Embassies, can lead to detention. If in any doubt, don’t photograph or film around them. Photography is also prohibited at airports.
Smoking in all public places (except in designated areas) is prohibited. Offenders can face a fine or imprisonment.
You must carry a form of ID with you at all times. A copy of your passport is normally acceptable, but recently some police officers have been insisting on the original document.
The monetary unit is the Kenyan shilling. There is no limit to the amount of currency or traveller's cheques that you can bring into the country. US dollars are widely accepted too, however, notes dated before 2001 are no longer accepted and high denomination notes may also not be accepted.
All the major Credit cards are widely accepted in the city hotels, city restaurants and city shops but this may not be the case in the rural areas or whilst on safari. A commission charge is normally added to any transactions using a credit card.
Travellers cheques may be cashed in a bank but this can be a somewhat lengthy process.
The smaller safari lodges and camps or rural hotels may not all accept travellers cheques or credit cards and where they do they may give an unfavourable exchange rate or add a surcharge, so it is recommended that you obtain whatever local currency you may need on safari in advance by drawing cash from an ATM at a bank in Nairobi or there is a bank at Jomo Kenyatta International Airport which is located in the far corner of the Baggage hall, so you can obtain money while waiting for your luggage to come through.
Reverting your Kenyan shillings into hard currency is easily done at the airport, hotels and banks. The rate of exchange varies between banks, foreign exchange bureaus and hotels. Do NOT change money on the black market, or destroy Kenyan currency as both acts are illegal.
Electricity in Kenya
Voltage in Kenya is 240 volts, and plugs are generally square 3-pin UK style. In some properties power is only available in the early morning and evening, and some do not have power points in the rooms/tents. Where power points are not available, there will be charging facilities for cameras, phones and computers in the main areas.
Water in Kenya
Hotels and lodges supply clean drinking water but whenever in doubt, please drink only bottled mineral water (which is available in hotels and safari camps). Drinking water from the tap is not encouraged.
Using The Phone in Kenya
The international dialling code for Kenya is +254. Most areas of Kenya have some form of mobile phone network, however it is often weak or unreliable, so please do not always rely on it.
General Information About Safaris
A Typical Day, What To Take, Tipping On Safari And More
Going on a safari, whether it is your first time or you are a seasoned safari goer, is still an exhilarating experience and will undoubtedly be one of the main highlights of your trip to Africa. You spend your days waking up to the sounds of the African bush, taking exciting game drives over the plains and through the bush to spot Big 5 animals in their natural environment, and ending with a relaxed dinner under the starry night skies – there cannot be a better way to pass the time!
Are Safaris Demanding?
Generally, safaris are not demanding in terms of heavy physical activity, however there are elements which can be tiring that you need to be aware of.
Game drives tend to be in 4x4 safari vehicles (or in Kenya, you can be in a safari minibus). Due to the nature of the terrain the roads are often bumpy and can be a little tiring. Open 4x4 vehicles also expose travellers to the elements more than closed vehicles, meaning greater exposure to the sun in summer and cold winds in winter. Some open safari vehicles will have a canopy overhead to minimise exposure to the elements, however there are some lodges who do not use canopies in order to enhance photographic opportunities for their guests.
Many lodges offer walking activities ranging from one to 3 hours and this is generally the most strenuous activity you will encounter, and individuals of average fitness should experience no problems. Walking in single file, you will be introduced to how to spot tracks in the sand or mud, the uses of many different types of trees, and much more. If you are extremely lucky, will come across wildlife such as impala, giraffe or even something larger!
If your itinerary includes a light aircraft flight, these are often very compact and there is a certain amount of stepping and bending to get into the aircraft and manoevering yourself into your (rather small) seat. Travellers are also more likely to experience travel sickness in smaller planes than the larger commercial aircraft and this should be kept in mind.
A Typical Day on Safari
Even though every day will bring a different experience in terms of your wildlife viewing, safaris tend to follow a general pattern, which is consistent wherever you go.
The day starts with a wakeup call before sunrise at around 05:00 to 05:30, with tea/coffee at the lodge before you depart. The mornings are the best opportunity to follow fresh tracks and see wildlife, as some of the nocturnal animals are still active. Depending on what there is to see, the game drive is normally 3 to 4 hours long. When you return to the lodge, a delicious breakfast will be waiting for you - normally buffet style, followed by a cooked offering if you are still hungry!
The next few hours are spent resting and relaxing in camp as this is the hottest part of the day and animal activity is minimal.
At around 15:00 high tea is normally served before you head off again for an afternoon game drive (usually around 15:30 to 16:00). If you are in a National Park, the Park regulations require your guide to have you back at the lodge by sunset, however if you are in a private concession or community area, you will often enjoy a sundowner drink stop out in the bush before experiencing a night drive en-route back to the lodge, aided with a spotlight to search out the nocturnal animals.
On arrival back at the lodge you will normally sit around the camp fire and enjoy drinks while waiting for dinner. Sometimes dinner is served outside under the stars in a 'boma' around an open fire, with candles or lanterns as the only form of lighting. Chatting about your experiences and adventures with your fellow guests is a perfect way to round off the day, and a great feeling of camaraderie soon begins to exist between everyone. Many lodges will seat everyone on the same table for all meals, which gives you the opportunity to really get to know other people. After dinner, drinks may be enjoyed again around the fire however most people find they are tired from the fresh air and early start and are in bed by 22:00.
In some areas, such as East Africa, and especially if you are with a private driver-guide for your safari, there is also the opportunity to elect to go out after breakfast on a full day game drive with a picnic lunch, which means you do not have to return to the lodge until sunset.
What to Take on Safari
The dress code on safari is very relaxed, so there is no need to even consider packing dinner jackets, ties, formal shirts or cocktail dresses for your time on safari! Shorts/t-shirts are ideal for walks and the warm midday periods, but long trousers and long sleeved shirts are a good idea to wear in the evenings to protect yourself from mosquito bites.
Try to take neutral coloured clothes – so greens, beiges, etc – and avoid taking anything too brightly coloured. Also, try to avoid taking anything white – firstly the dust will soon turn your pristine white t-shirt into a not-so-attractive dirty colour, and secondly white does attract bugs at night. Camouflage printed clothing is OK for the bush but please do not wear in towns or when crossing borders (particularly in Zimbabwe).
In addition, a warm sweater is useful for the cooler morning and evening temperatures when out on game drives – you also have the ‘wind chill’ factor of being on a moving vehicle.
If you are going on safari during a known rainy season, a waterproof jacket is obviously a good idea, and during the Winter months you will certainly need several warm layers for your game drives, including a hat, scarf and gloves, as it can be extremely cold when the sun goes down in the evenings, and when you first set off on the morning game drive.
Comfortable walking shoes, trainers or hiking boots are advisable if you want to go on a bush walk – otherwise sandals are ideal to wear at meal times and around the lodge area. Covered shoes on the game drives in the Winter months may also be an idea, as there is nothing worse than cold toes/feet!
A sun hat or baseball cap, or anything really to keep the sun off your head, is a good idea to stop sunstroke when out on game drives, and also will help to shade your eyes from the sun. A good pair of sunglasses will also help you to scan the landscape for the wildlife without squinting into the sunlight and getting a headache! Sun block and lip balm are also recommended.
Swimwear is not something most people would associate with a safari, but as many lodges do have pools, it is worth just throwing into your case just in case you fancy a cooling dip inbetween game drives.
Taking photographs on a safari is almost a given, so don’t forget your camera (and if you are into photography in a big way, consider different size lenses and a bean bag too to rest the lens on so that you avoid camera shake), binoculars (the ranger/driver will tend to have a pair of these always to hand, but they are there for everyone to share, so if you are not the sharing kind of person, better to have your own pair to use all the time) and spare camera batteries and memory cards – there is nothing worse than seeing the perfect shot, only for your camera to die a death or the memory card to be full (bear in mind too that the opportunity to download photos will be limited). Most lodges will have curio shops that will sell most types of batteries so if you run out, it’s not serious, but prices may be high. If you have a video camera, it may be a good idea to take a spare battery for this as well.
One top tip for camera equipment in particular is to take a pillow case to keep everything in when out on game drives – some camera bags are big and unweldy so take up valuable seat space, plus you end up having to unzip compartments and while the bag is open dust gets in everywhere – having everything in a pillowcase that you can keep relatively ‘closed’ and just reach in to retrieve the necessary camera body/lens is just so much easier and cleaner all round.
Even in malaria-free areas, there are still nasty bugs about that can give you a nasty bite so do take some strong insect repellent with you. Some lodges will supply this in the rooms, but better to be safe than sorry and pack your own just in case.
It is always a good idea to pack your own first aid kit – so plasters, antiseptic cream/wipes, antihistamine tablets, painkillers, etc. If you wear daily disposable contact lenses it is advisable to bring more than you think you will need, as you may want to take the lenses out inbetween game drives if you get too much dust in your eyes. And of course, if you are taking malaria tablets – don’t forget to pack these!
Some lodges have a library but these are limited and so it is useful to bring your own books/novels for siesta hours. Having your own wildlife reference books too will mean you can also read up about more facts on the animals you have seen during your drive. Bird books in particular, if you are an avid birder, are especially good to have, as not every bird will be identified by your ranger along the way, so you can quietly look up anything you have seen and identify it yourself.
Tipping on Safari
It is customary to tip your guide (and tracker if you had one on your game vehicle, or your poler if you take a mokoro in Botswana) when you leave, and also to leave something for the housekeeping staff, especially if they have done a good job of looking after you.
Many lodges will leave guidelines in your room as to what they feel is an ‘appropriate’ tip, however some people feel that these suggestions can be a bit high. Obviously, tipping is optional and what you leave is totally at your own discretion - we would stress that you should never feel pressured into leaving a tip that you are not comfortable with.
If you wish to follow the lodge guidelines, of course that is your decision, but if you feel uncomfortable with their suggested tipping levels, we would like to put forward an alternative method for working out a suitable tip amount.
Your ranger/guide - what we normally suggest is think about your tip in terms of what he/she would appreciate most - so for example, this could be money to cover a really nice 3 course meal out with a good bottle of wine, so that they can treat themselves (and maybe their partner too) on their valuable time off. We would suggest basing this amount on what YOU personally would be happy to pay at home if you were to treat yourself and someone else to the equivalent night out.
Driver-guide (East Africa) – for people who take a longer safari with a private driver-guide, USD7 to USD10 per traveller per day is considered a good tip for a driver-guide (based on 4 to 6 travellers in a vehicle). If there are only 2 or 3 travellers in a vehicle, you might consider raising this amount to approximately USD10 to USD12 per traveller per day in recognition of the individual attention given to a smaller-size group.
Safari escort (East Africa) - some groups are accompanied by a professional safari escort. It is customary to tip your safari escort on the last day you are with them and the recommended tip is USD10 per traveller per day. As with the tip for a driver-guide, smaller groups (5 or less) might consider tipping slightly more.
Your tracker/poler - we would suggest tipping something equivalent to giving him a night out in a local bar, where he can buy himself and friends a few round of drinks. Again, maybe base this amount on what you would be happy to spend at home in your local pub.
Housekeeping/general staff - if they have kept your room spotless, then a tip is certainly a nice gesture - but maybe just the equivalent of a couple of drinks. Some lodges will have communal tip boxes, so all the tip money is pooled and shared between the relevant staff members.
We hope that this helps – but please note this is just a personal opinion, and it is a relatively easy way of estimating a tip amount that should not offend anyone. It is customary to tip on the last day you are with anyone.
Another thing to consider is taking some envelopes with you, so that you can address the envelopes accordingly and seal the individual tips inside - in this way, the tip is not revealed until after you have departed.
Please listen to your guide/lodge manager attentively on safety precautions particular to each lodge and follow their instructions.
There is an inherent risk associated with going on safari. Most guests will be required to sign indemnities at the various camps and lodges and will also be required to abide by the operator’s code of conduct in order to ensure your safety.
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