At Travel Butlers we are passionate about Africa and committed to giving the best possible service to all our clients.
We were delighted to be featured in both the Guardian Newspaper (5th November 2005, UK) and Observer (11th February 2007) as one of 'a new breed of tour operators offering competitive deals' on safaris, however it is the comments of our clients that we feel best reflects both the service that Travel Butlers offers and the exceptional places that we feature.
This is a selection of the recent feedback that we have had from our clients (and you can also see a selection of photos taken by our clients here):
"We had a fabulous holiday, in fact, all 4 of us agreed it was the best ever, so I'd call that a ringing endorsement!
Thanks for some really excellent choices!" N VICARY, United Kingdom - April 2008 |
|
"We had a magnificent holiday - all accommodation was excellent but I would specifically comment on Pumba and The Elephant House as we would highly recommend both." S ROCH, United Kingdom - March 2008 |
|
"The best place we stayed at was House Hammond at Knysna. It was a real ‘wow’ factor and the bed was the most comfortable we have slept in." H FRASER, UK - March 2008 |
|
"We had a fantastic holiday and found the accommodation that you booked for us to be superb. Service and cleanliness in all of the accommodation booked was excellent. Particular favourites were Coral Tree Cottages where we found the hosts to be really warm and friendly and Katie really enjoyed playing with their kids and the sandpit, whilst the service at Thylitshia in Oudtshoorn and Bukela Lodge was outstanding.
Our stay at Bukela Lodge could not have been better the food, service, friendliness was outstanding nothing was too much trouble. They made the whole family feel really welcome and were great with Katie and Billy. We did 6 game drives and saw masses of animals including close encounters with a family of lions and the rhinos. We were lucky enough to have our own ranger Sandra who took us out on our own vehicle which worked fantastically with the kids. We usually took them with us for the morning drive and arranged babysitting for the evening drive. We would strongly recommend Bukela both for people with and without children.
Thanks for organising a great holiday we enjoyed it so much that we are hoping to return." R HAMPSON, United Kingdom - March 2008 |
|
"I can only say a huge thank you, it met and generally exceeded all our expectations and the accommodation was simply perfect. Each stage had so much to offer but Shamwari was outstanding.
Thank you again we will remember our trip for ever." C LINES, United Kingdom - March 2008 |
|
"I am just returning your email to say what a wonderful holiday we had both at the Palace Hotel but especially at Madikwe Safari Lodge. We were so well looked after and every need catered for, we saw all animals except a leopard but that will have to be next time!
The transfers were good and all on time.
The Palace was as good as i remembered it and as I said Madikwe was delightful and would be difficult to surpass.
On that note we are open to suggestions for future years? Once again thanks for all your help towards a memorable visit." R MILLER, United Kingdom - March 2008 |
|
"The trip was absolutely fantastic and we both thoroughly enjoyed ourselves. All the accommodation we stayed in was fantastic - the highlights were definitely the Tsala Tree Top Lodge and the Shamwari tent. The location of the Table Bay Hotel was excellent and Franschhoek was brilliant. I think we will both return next year and spend more time in the Winelands and go back to the Shamwari.
Travel Butlers did a brilliant job and everything, from accommodation and transfers to the car hire booking went very smoothly indeed. You took a lot of the pain out of organising the trip and we wont hesitate to recommend you or use you again (hopefully next year!).
The Wedding Registry was fabulous and we are very grateful that you set this up in time for our wedding. All the guests noted how good the site was and enjoyed looking at our itinerary." D MACNEIL, United Kingdom - March 2008 |
|
![]() |
"Our stay at Etali Safari Lodge was wonderful thanks and all aspects of the lodge were excellent - standard of accommodation was fantastic, the staff were lovely and the food and game drives were brilliant! Saw lots of lions there! The private viewing deck and heated whirlpool, were both a wonderful experience and it was hard to leave when the time came!
You were most helpful with all the information and arrangements, so we were very happy, thank you." T SAWYER, South Africa - March 2008 |
"Makanyane exceeded all expectations from start to finish - both my Dad and I were sad to leave it - I can't recommend it highly enough!" B FIELDING, United Kingdom - March 2008 |
|
![]() |
"We're just back and I can assure you it was the most amazing holiday we've ever been on.
As you know I was a bit apprehensive about the safari but it was fantastic. every aspect of it. I just want all our friends to go and experience what we did.
Riverdene Lodge was perfect in every way. Such attention to detail, I could get used to such pampering, sadly tho the 3 days passed too quickly. But we do have nearly 1000 photos to reminice with' plus video footage, and will email the best to you soon.
Thanks again for all your help and advice. Shamwari was certainly an excellent choice and after we arrived in Cape Town anyone we spoke to told us we were going to the best. We believe it was ...." I ARMSTRONG, United Kingdom - March 2008 |
![]() |
"Great holiday and Grootbos was excellent." J SPENCE, United Kingdom - March 2008 |
![]() |
"I want to say a vey big “thank you” for organising our stay at Chapungu - everything was fantastic – it all far exceeded our / my expectations.
The game drives were great and we had the most amazing guide and tracker – do you have an email for Chapungu as I would like to send them some photos as well. There was never more than 3 couples on the vehicle and their knowledge was outstanding.
Chapungu is particularly nice as there is room for only 16 people. The staff were extremely good as was the food – in fact we can fault nothing !" C FEETAM, United Kingdom - February 2008 |
"We had an absolutely incredible time without a doubt the very best holiday I have ever had and you can quote me on that!
Thank you for organising our honeymoon so well, everyone knew we were on honeymoon and treated us accordingly, especially the guys at Exeter Leadwood who were incredible." A WALLER, UK - February 2008 |
|
"We had the most fantastic time – the safari (Pumba Water Lodge) absolutely rocked. It would be hard to imagine a better place to stay, with friendlier staff and a very chilled atmosphere. The game drives were far better than I imagined and our ranger Chris was brilliant.
Thank you so much for your recommendations and hard work (they put on a lovely meal for us on our anniversary and left us champagne and flowers in our room) – it was a treasured holiday and I will be ensuring all future safaris go through Travel Butlers (will be telling my friends to do the same)." C TAYLOR-WILKINSON, United Kingdom - February 2008 |
|
"We are both keen to THANK YOU for your recommendation of the Elephant House at Addo, wow it was amazing.
The Elephant House was ‘more British than Britain’ offering full ‘English’ breakfasts, high tea (served with fabulous home made cake every day between 2pm and 4pm) and complementary pre-dinner drinks served before the gong is struck to summon the guest through for a wonderful meal.
This was the PERFECT end to our adventure." Simon and Jane Hole, United Kingdom - February 2008 |
|
"Off to Shamwari, the excitement was almost overwhelming! We were greeted on arrival with drinks and a quick tour as the car was parked for us and cases were spirited away to our ‘tent’.
Tent, as we’re sure you know, is not an accurate description of the accommodation at Bayethe! It was wonderful and included a private outside shower, roll top bath, viewing platform, plunge pool and all the luxuries you would expect from a 5 star hotel.
We were so well looked after and made to feel more like friends then guests by the staff. Sally the Bayethe Lodge Manger, and Headmanm the excellent, knowledgeable and patient ranger were very generous with their time and the attention to detail was amazing. For us the game drives, animals, views, scenery and hospitality made this an EPIC adventure!
We loved:- EVERYTHING!" Simon and Jane Hole, United Kingdom - February 2008 |
|
"Can’t recommend Hog Hollow enough, terrific staff, great setting and the food and wine were excellent ..." Simon and Jane Hole, United Kingdom - February 2008 |
|
"The staff at Ezard House are outstanding and are happy to cater for your every whim and we thoroughly enjoyed our stay." Simon and Jane Hole, United Kingdom - February 2008 |
|
![]() |
"The accommodation we booked in Cape Town through you was excellent and the staff were extremely friendly and helpful. We would certainly recommend Leeuwenvoet House to anyone seeking a place to stay in that area." R BRADLEY, United Kingdom - February 2008 |
"Firstly, you set up a great itinerary... I couldn't have put this all together myself, and am so glad I had your help.
Dolphin Dunes (Wilderness) .....wow! Absolutely flawless. I don't think I've ever stayed anywhere that has had so much thought and effort put into it. I could have stayed there for ever. Even though I didn't get a sea view room, the room I had was superb. Lovely owners. If I come back to SA, staying here would be my top priority.
Pumba ...stunning. Fantastic choice.
Aloe Guest Lodge (Hermanus) ... lovely. Such a feelgood place, and again, such thought and effort has gone into the design of the rooms and the whole house. Lovely owner." A TICEHURST, United Kingdom - February 2008 |
|
"Kariega was a fantastic experience for us - the accommodation was brilliant and our ranger (Jacques) was the best!
Thank you very much for all you did and we will certainly recommend Travel Butlers to anyone we know who is thinking of planning a trip to SA." D HOWELL, United Kingdom - January 2008 |
|
"Finally Ecca Lodge! Turned out be THE highlight of the trip ... I never expected either the level of luxury, the many small personal touches or the excitement of chasing around after lions and elephants and rhino and every other kind of wildlife in what my wife called the "Magic Bus". Magic because it appeared that as long we were inside the "bus" the animals couldn't see us.
The safari was wonderful and although it wasn't on my list of things to do before I die, it would have been had I known what to expect. We were actually sad to leave." P DOBSON, United States of America - January 2008 |
|
"I wanted to say thank you so much for all of your help in booking the holiday. We had an absolutely brilliant time and was without a doubt the best holiday we have had. Particularly the safari, and Augusta de Mist were the real highlights as well as Cape Town." S SANDALL, United Kingdom - January 2008 |
|
"Elephant Plains was just fantastic, we loved every minute and would recommend anyone going there. The rooms were gorgeous, the drives were excellent. We saw leopard every day and lion and everything else we wanted! A really wonderful time was had by all! Wish we could have stayed longer!" K CARLIN, United Kingdom - January 2008 |
|
![]() |
"I wouldn't hesitate to recommend Inyati to any one - it was excellent." C SANDALL, United Kingdom - January 2008 |
"Firstly many thanks for helping us organise the whole trip, we had a great time.
Livingstone/Vic Falls - the Royal Livingstone Hotel was lovely, and the food was amazing, watching the zebra's chill by the pool was a very strange and funny experience!
Cape Town - the Protea Hotel Victoria Junction was great - we had a split level loft room which was bigger than our flat here! The people were very friendly and helpful and the taxi service they ran was great.
Franschoek - Residence Klein Olifants was lovely and the place is really pretty.
Phantom Forest - the place is amazing. Very peaceful and relaxing, and the food is unbelievable.
Teremok was great. The place was lovely, the staff friendly and helpful, and Umhlanga Rocks is a lovely place. It was a really nice way to end the trip.
Overall we had a great time ... We were really pleased with all the places we stayed, and really appreciate all the work you put into helping us get it all sorted. Again, thanks for all your help, and if we know anyone who needs any help with planning a similar trip, we'll definitely pass your details on if that's ok with you?" B ROWSWELL, United Kingdom - January 2008 |
|
![]() |
"We are back from the trip now and had an absolutely amazing time! Although we had rain each day we were there, we saw the Big 5 in the first 2 game drives, saw plenty of animals in every drive, and thought Inyati and the people there were incredible.
Thanks so much for all your help and we'll look forward to planning more trips with you in the future." K REILY, USA - January 2008 |
![]() |
"We had an absolutely brilliant holiday in South Africa and the highlight of our holiday was our stay in Entabeni. Our ranger (Joe) was brilliant and my sister in law has been on quite a few safaris but this was the most picturesque and the best ranger she has ever gone on safari with. We learnt so much and saw so much and went swimming in the rock pools and had picnics on the rocks. He was just so lovely and really made our stay so special.
All the staff were very friendly and food was really lovely and the lodges were perfect. We couldnt fault it in any way and would definately recommend it, we just wished we'd stayed there longer.
We can't thank you enough for recommending Entebeni to us." S MAAMOUN, United Kingdom - January 2008 |
![]() |
"Inyati was FANTASTIC so thank you very much for the recommendation etc! I got the credit for finding it but I kept telling the group that it was completely your advice.
Julie and Jon are still out there and boy was it hard to leave on Friday..." B ROBBINS, Not Specified - January 2008 |
![]() |
"Just a quick email to say we had a fabulous time and thanks for all your help. The Protea Hotel Addo was brilliant and the game drive superb! Saw lots and elephants close enough to reach out and touch (almost) which was a bit scary." A ROBERTSON, United Kingdom - December 2007 |










