Guest Comments

What people say about Travel Butlers

At Travel Butlers we are passionate about Africa and committed to giving the best possible service to all our clients.

We were delighted to be featured in both the Guardian Newspaper (5th November 2005, UK) and Observer (11th February 2007) as one of 'a new breed of tour operators offering competitive deals' on safaris, however it is the comments of our clients that we feel best reflects both the service that Travel Butlers offers and the exceptional places that we feature.

This is a selection of the recent feedback that we have had from our clients (and you can also see a selection of photos taken by our clients here):

Pumba Water Lodge

Overall, I think that the service I've had from Travel Butlers has been excellent and I would have no hesitation in recommending you to anyone looking for a holiday to Africa.

L POODLE, December 2011
Mara Plains Camp

Very easy to book through Travel Butlers, and excellent communication and fast response. Mara Plains Camp was better than what we expected, thoroughly enjoyed our stay. The room and the camp was luxurious and clean. The staff were very friendly, happy to help and accomModate around our timings.

B JOSHI, November 2011
Lawhill Apartments

Thank you for suggesting the Lawhill Apartments. It was very nice and in a perfect location. Everything went smoothly and all of the people were friendly, making this holiday a wonderful experience.

Thank you Anneli for your help and quick responses.

Much appreciated!

A ELL, November 2011
Eagles Crag

We had a fantastic holiday, despite the weather being a bit mixed.

Your choices of accommodation were superb. All were very individual with their own quirks.

Thanks again for your help with this holiday. We will recommend you to all our friends.

S SMITH, November 2011
Cape Grace

The holiday was fantastic - we all had a great time and will definitely go back to South Africa for a longer holiday asap. In terms of feedback, I cannot praise enough the service from your team - repeat business definitely on the way, when we go back.

Cape Grace was brilliant - great service, food etc - truly world class.

Protea Quays at Knysna - clean, efficient, bit like a Premier Inn - but OK for the money and well located for restaurants etc

Ocean Eleven at Hermanus - really great small private hotel - huge rooms, fantastic views, really good staff and generally very good value - would recommend and stay there again on another visit - the apartment was massive and the suites lovely - also free port and sherry, chocolate, crisps etc - as per the Cape Grace.

Everything went as planned - thanks again.

J SARKAR, October 2011
Cape Grace

What a fabulous holiday ! The package Anneli put together worked really well in line with our own requirements.

The Cape Grace was truly outstanding, from the initial welcome to the high class standards shown throughout inc rooms, restaurants, car shuttles (BMW 7 series), bars, friendly staff.

Ocean Eleven Guest House was also fantastic, even if we only stayed one night ! Great location, rooms with exceptional space, helpful and friendly staff.

L WINGROVE, October 2011
Abalone Guest House

The way you simply dealt with our last minute alterations and addiditions to our itinerary (mid-trip) was excellent. Thank you. Overall - delighted and would (and will) happily commend you to others without hesitation.

N REID, October 2011
Impodimo Game Lodge

Just to say how smoothly all our travel arrangements made by you went, thank you very much for your care. We would certainly recommend you and use your company again.

C MARTIN, October 2011
Ibhayi Guest Lodge

Excellent service from Travel Butlers, thank you very much.

S CANIGUR, October 2011
Gomo Gomo Game Lodge

The trip was wonderful! Gomo Gomo Lodge was a great place to stay, everyone on the staff very friendly, our ranger and tracker the best ever, the food and service impeccable, I had no complaints except it was too short! I'd highly recommend them and would easily go back.

You did a great job setting up the air/transfers/lodging, so thank you so much for all your expertise...everything went very smoothly. It was a fantastic trip and I appreciate your hard work on my behalf.

Anyway, thank you so much for making this part of my vacation work out perfectly, you have been just wonderful.

L BEIDEN, October 2011
Kwandwe Great Fish River Lodge

Thanks a million for all your help. You did an excellent job and if we decide to go back I will definitely have no hesitation in asking you to handle it! I'll be recommending you to my friends.

C COLLIS, October 2011
Cape Grace

You did an excellent job and if we decide to go back I

will definitely have no hesitation in asking you to handle it! I'll be recommending you to my friends.

C COLLIS, October 2011
Tsala Treetop Lodge

Anneli was absolutely terrific. I made enquiries with other providers but selected Travel Butlers purely on the service Anneli offered. She was super responsive to my various requests and gave great advice. Overall the holiday was excellent and Anneli put together a great plan. Thank you.

C COLLIS, October 2011
Inyati Private Game Reserve

We had an absolutely fantastic trip, and the itinerary you arranged for us was really perfect in pretty much every regard. All the properties we stayed at were quirky, luxurious and beautifully situated, as well as extremely friendly and welcoming. Inyati Lodge was just wonderful: all the staff were so friendly, the food was ridiculously amazing, and we met some great people (not to mention seeing the Big Five - and more - every single day). Meanwhile The Last Word (the new name for The Franschhoek) was especially memorable: we were treated like royalty, and generally ate and drank incredibly.

Thank you very much indeed for arranging it: it really couldn't have been any better, and our memories will stay with us forever.

T STUART-BUTTLE, August 2011
Foresters Arms Hotel

Our holiday has been absolutely amazing. You have done a wonderful job at organizing it all. We loved all of it, especially Idle and Wild, the private game reserve and Kruger Park. Foresters Arms was also wonderful. The accomodations were all very good.

We saw the Big 5 both in the private reserve and in Kruger National Park. We saw so much more than the Big 5, wonderful birds etc. St Lucia was also very good. We missed the whale watching due to windy weather but saw the crocs and hippos on the river.

Thank you so much for your support. As soon as I had spoken with you I felt confident that you would organize it all very well. If I can help you with anything please let me know. We would all go back to South Africa tomorrow....

J BATES, July 2011
Woodbury Lodge

Woodbury Lodge was excellent!!! We had an amazing time and truly appreciate your help with the whole process:)

If we make it back to South Africa we will for sure get in touch with you.

L LUND, July 2011
Rhino Plains Camp

Rhino Post and Plains Camp were super. They do the little things that make it special. We'd go back again. At Rhino there was a bottle of sparkling in our room on arrival, hot water bottles in the beds, quiet game drives and just the two of us on the first one, great wine cellar and the walks and guides were fantastic.

Travel Butlers itself was superb! We learned that you requested certain rooms for us and everything was arranged flawlessly and at a great price. We would certainly call on Natasha again and recommend the company to friends and family.

J LEPOIDEVIN, July 2011
Lion Sands River Lodge

Beautiful hotel! A really magical place with fine food, well appointed rooms and extremely friendly staff.

And thank you to Travel Butlers for getting me a much better price quote than any other company!

T WILSON, July 2011
Tinga Narina Lodge

For Travel Butlers and Natasha, you are truly a class act. I appreciated your help in navigating the safari options and advice. Fabulous job, and I'd definitely use your services again.

M BRINGLE, June 2011
Bayethe Lodge

Amazing trip! Thank you for all the advice and recommendations in helping us book the mist amazing trip for our babymoon! We are super happy with both accommodations.

Thank you once again for pulling it all together at such short notice for us!

R BHATTI, June 2011
Woodbury Lodge

Had a great time and I appreciated all the time you saved us in planning for our trip. Everything went very smoothly.

P BOLLIGER, June 2011
Bukela Lodge

I thought I had a pretty good idea of where we wanted to stay along the Garden Route, and then I found Travel Butlers! Tracey was full of great suggestions while always bearing in mind what we had actually asked for. She was infinitely patient helping us tweak our plans until we had the itinerary which gave us a really perfect honeymoon. Tracey also helped my son set up an awesome surprise wedding present for us in Cape Town - thank you so much. We would recommend Travel Butlers without hesitation and only wish you covered another continent! If ever we go back to Africa we will be in touch.

D GARRETTS, June 2011
Lakeside Lodge

I really enjoyed the lodge and experience. It is extremely picturesque with OK wildlife sightings, and not too far from Jo'burg to make it a really enjoyable weekend break.

As for Travel Butlers I found your service and response time first rate and would not hesitate to use you again should I require assistance. Many thanks

G LINDOP, May 2011
Shepherd's Tree Game Lodge

It was overwhelming the kindness and attention to detail shown by all the staff at Shepherd's Tree Lodge. I would thoroughly recommend it to anyone.

Tracey and Paul at Travel Butlers were extremely helpful in understanding all our slightly unusual requests.

P GORDON, April 2011
Radisson Blu Waterfront

Everything went as planned and we had an absolutely wonderful time. Anneli was great to work with and she had a lot of patience with our changes. We would not hesitate to use Travel Butlers again and recommend them to anyone.

K ELSTON, April 2011
Bayethe Lodge

Great service from Natasha. She undestood my requirements and made some good recommendations - the end result was perfect. I would highly recommend your services.

B ALLEN, March 2011
Le Quartier Francais

Totally exceeded our expectations, we wouldn't hesitate to contact Travel Butlers to plan our next trip to SA.

I MURRAY, March 2011
Satara Rest Camp

Everything has been great, thank you for helping us with this amazing vacation.

T MANIA, March 2011
Gomo Gomo Game Lodge

The service from Travel Butlers was fantastic. I'm so glad we got to take the holiday we wanted, even though it involved a lot of flying back and forth! Thanks to Tracey for helping us get everything sorted and with a reasonable price tag, too. We were also on a bit of a deadline as we were leaving the country as we were trying to book! I would recommend Travel Butlers, as I would Gomo Gomo, SAA, and the Primi Hotel.

M LANGAN, March 2011
Gomo Gomo Game Lodge

My family is back from our vacation in South Africa. We had the greatest time there. Everything worked to perfection. My concern that Gomo Gomo Game Lodge would not match our expectations was totally unfounded. The rangers and trackers took great pains to show us the animals and chalets at the lodge itself were first class.

I will be happy to recommend your services to my friends should they tell me they are interested in a South African trip.

Thanks for all your work on my behalf.

T LIM, March 2011

 

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