What people say about Travel Butlers
At Travel Butlers we are passionate about Africa and committed to giving the best possible service to all our clients.
This is a selection of the recent feedback that we have had from our clients (and you can also see a selection of photos taken by our clients here):
Your post departure support was excellent - assisting us over the first weekend when BA delayed our London departure by 20 hours, booking an alternative camp mid-safari and reconfirming our transfers when needed.
P O'FLAHERTY, April 2013
So everything you recommended for us was flawless. I am grateful for your patience and the time you took answering all my silly anxious questions while planning our journey. Tracey, you did a marvellous job of booking this trip for us and we are so grateful. I have already started raving about Travel Butlers.com with everyone I know, I am planning to write comments on Trip Advisor about the quality of your services.
L BURGUNDER, April 2013
The choice of venues and locations made the holiday very enjoyable and this is a country we definitely would like visit again. The information you provided made it easy for us to go from one place to the next with no problems and everything went without a hitch. Thanks very much for putting together such an excellent holiday.
S TILL, March 2013
Just wanted to say thanks...the whole experience was grand. I had a wonderful time and was happy with all the pieces of the puzzle that made it that way. Nice job! Sure appreciate your service!
A KASPARIAN, March 2013
This is the third time I have used Travel Butlers to organise our African holiday and once again you have not let us down! Thank you so much again for all of your hard work in booking everything for us. The whole Travel Butlers process is so stress free from beginning to end. The information packs are fantastic and you really looked after us.
K CARLIN, March 2013
We had a wonderful time in SA. The accommodation was perfect in terms of variation and quality of experience. Everyone was very welcoming and Angie wanted to bring Bradley, the Cullinan concierge home with us, his manner and service were second to none. A township tour was an exceptional and educational experience to be recommended. Amakhala was great, we had a really knowledgeable and patient ranger with a wicked sense of humour in Jamie and the food was excellent. All in all a thoroughly great experience so thank you for all your help, I will recommend Travel Butlers to anyone I know who might wish to go to SA.
D ADAMS, March 2013
We really liked the camp and thought it good value for money with a can do, customer first attitude. The tents were brilliant and food good too. The safari guide was good and we saw nearly all the animals we wanted. Was fantastic, thank you so much will definitely use Travel Butlers again! Tempted to go back to Wildside as it was awesome and great VALUE!
E CRANE, March 2013
The arrangements were all impeccable and the venues stunning. We had lots of very memorable experiences and some 'Welcome to Africa!' moments (but not too many). I am very glad that I found Travel Butlers when I was researching for this trip. Please thank Anneli for doing such a fantastic job in putting the trip together to meet our needs.
M VINER, February 2013
Overall a superb package - we had a fantastic time and in the right circumstances, would we love to return to SA. All accommodation was of a high standard and in good locations for exploring local areas. Client information more valuable. Excellent support from Natasha throughout - thank you very much. Have already recommended Travel Butlers to friends!!!!
D STEELE, February 2013
Well what can I say, South Africa is such a beautiful country and we had the most amazing holiday! We had such a fantastic time that it is hard to say what we enjoyed the most. One of the highlights has to be Shamwari, it was absolutely brilliant. We saw all the Big 5 and more. We've never been so keen to get a 'wake up' call at 04.30am!! Eagles Crag was wonderful, pure luxury in a gorgeous setting and the staff made you feel so welcome from the moment you arrived. All in all it was an experience we will never forget and one that I wish everyone could have. Thank you once again for all you help and advice on South Africa we really did appreciate it and if any of our friends decide to go there we will have no hesitation in recommending Travel Butlers to them, your customer service is excellent.
Y MIDDLETON, December 2012
We had the most wonderful holiday, thank you! We really want to thank you for your assistance in finding us great places to stay. Entabeni was great - really friendly staff, very comfy beds, lots of lovely food and a really warm and relaxed atmosphere. Going to bed with the sound of the hippo grunting below our balcony and waking up to see impala outside our room was really memorable. The rangers knowledge and passion for their work and South Africa's wildlife really came through - the game drives were always fun and informative and we were very lucky to see a huge range of animals - lions, cheetah, elephants, rhino and many more.
C HURLEY, December 2012
We had a wonderful trip. Everything went great! Thank you for being so thorough!
K WILLIAMSON, November 2012
Natasha at Travel Butlers was extremely helpful all the way through, her help made a big difference to us planning an enjoyable honeymoon.
B WAGSTAFF, October 2012
After our safari, my husband and I are dying to do another, but probably in Kenya or Tanzania. It won't be for another year or two, but I'll definitely come to you for our next trip to Africa! Thank you for all your help, we had such a wonderful holiday.
J DOUGLAS, September 2012
This was the holiday of a lifetime! All your recommendations were fantastic and we had a fabulous time. I will definitely use your service again. Natasha, thank you so much for all planning advice, we had such a wonderful time and everywhere we stayed was much better than we expected.
P CHADA, September 2012
I want to say a massive thank you for your help with booking the trip, we had an amazing time with everything going to plan! Saw two cheetahs kill, lions roaring etc. We were incredibly lucky and had excellent guides. Steve and Vincent from GameWatchers were lovely people too.
K BARKER, September 2012
Many thanks for your help in booking our Safari at Kariega. We thoroughly enjoyed our stay at the lodge and really appreciated all the wonderful experiences with the animals at the Safari Park. We took hundreds of photos of the Big Five and the whole trip was well planned and organised. We look forward to contacting you again if future for our travel needs. Also congratulations on being awarded the best tour operator of SATOA awards.
B HUNJAN, September 2012
We had a wonderful time at Fitzpatricks at Jock. We loved the suite and the bath!! The service was personalized and fantastic. We were lucky to see the big 5 on the first day itself. Naomi and Ranger Pete did an outstanding job as hosts. Pete has this amazing ability to spot rare animals in the bush which we may not have spotted. Additionally, he has very good knowledge about the animals. End of winters, the riverbed behind the lodge is typically dry but this actually allowed us to see a herd of 20-25 elephants in our backyard one morning. On the 3rd day, we even spotted 2 lionesses and their 6 cubs enjoying a long drink after feasting on a wild buffalo further up on the riverbed. As for the food, we enjoyed it immensely. Specially, the freshly baked stuff hot from the oven. Amarula with hot chocolate was perfect thing to drink after the morning game drives. We would definitely want to stay at the Fitzpatricks if we get the chance again. Thank you Anneli and Travel Butlers team for organizing this amazing deal! Must say the website is very well organized. I was easily able to review all the deals and special offers without much effort.
T TAMHANE, August 2012
While I normally plan and organize our holidays strictly independently this time we have used the services of Travel Butlers to make our booking arrangements. This was the second time that we used them to organize a Safari Trip to Africa and I have to say that they are truly knowledgeable, always available and very helpful; they offer competitive rates and work with you to tailor your trip to the smallest detail (or even just to book a lodge if that's all you need). They saved us a lot of hassle.
R MELONI, August 2012
The service from Anneli Rudiger of Travel Butlers was excellent - always cheerful and exceptionally helpful, with very quick replies to emails - an absolute pleasure to do business with. I will certainly be recommending Travel Butlers - and Anneli specifically - as a result of the service that she provided.
T PEPPER, August 2012
Inyati was incredible. The staff was fantastic, the accomodations were beautiful and the wild animals were incredible. If I can go back I will! I am recommending this trip to all of my friends. I appreciate Anneli Rudiger of Travel Butlers for putting this great experience together for my husband and I. Doing all of this online with her was incredibly easy and I will recommend her and Travel Butlers highly.
M RODOLFA, August 2012
Staff were wonderful. Natasha Strojny was very helpful in the enquiry and then booking process - thanks.
C MAY, July 2012
Everything planned for us went perfectly. It was the best trip we ever took thanks to Natasha and Travel Butlers. I so appreciate all the time Natasha took answering all my questions even on the stuff she didn't book for me. Travel agents in the states do not give you that much time if you don't use their services. I can't tell you how impressed I was with Travel Butlers, and most of all Natasha.
M CAULKINS, July 2012
Our safari was absolutely sensational. Accomodation was amazing. Food incredible. Safari drives awesome with the best guide we could have hoped for. On initial it seemed an expensive deal but it was such good value for money. Thanks to Natasha - service was prompt and reliable. Our family has memories for life.
D WATKINS, July 2012
Azura - utterly fantastic, special experience. Best hotel we have ever been to, with excellent food, service and experience. Overall, a fantastic honeymoon and thank you so much for all your help with the organisation etc, Anneli. We shall, of course, be recommending Travel Butlers to our friends and colleagues.
C PULMAN, June 2012
Amazing in every respect .... accommodation/food/game drives/rangers knowledge and ability to find the animals/variety and closeness to the wild animals was breathtaking/staff/ what more can I say - absolutely fantastic! Everything was absolutely fantastic including your arranging - thank you very much and we will certainly tell everyone about Travel Butlers and Shamwari Bayethe Lodge! A huge personal thank you from us.
J TILBROOK, May 2012
The trip was incredible! The accommodation, staff and facilities at Hilltop were beyond our expectations. As it turns out we were able to do two jeep tours as they allowed children 4 and up. It was incredible. Saw everything except the large cats (it was quite warm the days we were there). Absolutely zero complaints. They had us in one of the cottages at the very end of the row so the feeling was that we were the only building out there. We didnt do a great job stocking up on groceries before arriving at the camp so we used the restaurant for almost every meal...great food and service. I cannot speak highly enough about our experience at Hilltop. Many thanks for all your help in making our trip to RSA so wonderful! We will be sure to contact you again when we travel there in another 5 years...
A FEATHER, May 2012
Thanks so much for all your help with the trip. We had a great time! Everything went very smoothly.
C BOYD, May 2012
Please let Kyle and team at Woodbury know we are back safe in UK. We really enjoyed the Woodbury experience and special thanks to Kyle for a really informative game drives. Would thoroughly recommend for a good value game drive experience. Many thanks for all your help.
R DEBEGER, April 2012
Woodbury Tented Camp was a fantastic experience - the rangers were knowledgable and enthusiastic - thought the drives might get a little boring for my 6 year old son but not at all - they were passionate about their jobs and their enthusiasm was infectious. We had four drives each lasting about three hours - the overall experience was memorable and the kids loved the rustic tents - would really recommend this. Thanks for organising the itinerary, we had a holiday of a lifetime!
N BARRINGTON, April 2012
I was very impressed with your service and the organisation and detail you supplied was first class. I will definately use your company again. The food and accommodation was excellent and the staff extremely helpful. The Park is extremely safe in what is a quite dangerous environment.
N JACKSON, April 2012
Great service from TB will definitely use again and recommend.
G RUSHE, March 2012
We had a fabulous vacation. Overall everything went great! La Plume Guest House, although remote, was absolutely stunning- even my husband couldn't get over the antiques. All the accommodations were wonderful! Thank you for everything and we would definitely recommend your company.
T SCHELITZCHE, March 2012
Recommendations and service from Travel Butlers was great. As we have stayed at 4 other One&Only hotels we knew the standard and it lived up to expectations. Shamwari was excellent and we have recommended it to many others. We will come back to you for recommendations for our next trip to South Africa.
J JUGGINS, February 2012
Very professional service all round, will definately use you again.
P BIRCH, January 2012
I would just like to thank you for organising an absolutely fantastic safari for my group. It was faultless! Jackalberry Lodge was fantastic. The service was amazing, the staff lovely and the game viewing the best I've seen at any SA lodge. We even managed to see a cheetah catch and kill an impala from start to finish. I would highly recommend both Travel Butlers service and also the lodge. Thanks again and I look forward to one day booking another safari through you.
P MICHAELIDES, January 2012
If we are booking a similar holiday in the future we will speak with you again and tell our friends about the service.
J WILLIAMS, December 2011
Thank you so much for arranging our visit to Umkumbe Safari Lodge. You nailed it right there. We had an exceptional time there. The lodge was exactly what I had hoped for, the staff was kind and accommodating and the game drives provided for unforgettable encounters with African wildlife. Your responsiveness truly set a standard for us. Admittedly, I have many many questions and like to do a complete evaluation of my options before I make a decision. I was reassured with your recommendations and appreciated your level of detail. I only have compliments for your service and for the subsequent visit to Umkumbe and will not hesitate to recommend you and Umkumbe to friends and family.
C CRAWFORD, December 2011
Many thanks for all your assistance and we'll certainly recommend Travel Butlers and contact you if we decide to return to Africa.
K BOWRING, December 2011
Overall, I think that the service I've had from Travel Butlers has been excellent and I would have no hesitation in recommending you to anyone looking for a holiday to Africa.
L POODLE, December 2011
Very easy to book through Travel Butlers, and excellent communication and fast response. Mara Plains Camp was better than what we expected, thoroughly enjoyed our stay. The room and the camp was luxurious and clean. The staff were very friendly, happy to help and accomModate around our timings.
B JOSHI, November 2011
Thank you for suggesting the Lawhill Apartments. It was very nice and in a perfect location. Everything went smoothly and all of the people were friendly, making this holiday a wonderful experience. Thank you Anneli for your help and quick responses. Much appreciated!
A ELL, November 2011
We had a fantastic holiday, despite the weather being a bit mixed. Your choices of accommodation were superb. All were very individual with their own quirks. Thanks again for your help with this holiday. We will recommend you to all our friends.
S SMITH, November 2011
The holiday was fantastic - we all had a great time and will definitely go back to South Africa for a longer holiday asap. In terms of feedback, I cannot praise enough the service from your team - repeat business definitely on the way, when we go back. Cape Grace was brilliant - great service, food etc - truly world class. Protea Quays at Knysna - clean, efficient, bit like a Premier Inn - but OK for the money and well located for restaurants etc Ocean Eleven at Hermanus - really great small private hotel - huge rooms, fantastic views, really good staff and generally very good value - would recommend and stay there again on another visit - the apartment was massive and the suites lovely - also free port and sherry, chocolate, crisps etc - as per the Cape Grace. Everything went as planned - thanks again.
J SARKAR, October 2011
What a fabulous holiday ! The package Anneli put together worked really well in line with our own requirements. The Cape Grace was truly outstanding, from the initial welcome to the high class standards shown throughout inc rooms, restaurants, car shuttles (BMW 7 series), bars, friendly staff. Ocean Eleven Guest House was also fantastic, even if we only stayed one night ! Great location, rooms with exceptional space, helpful and friendly staff.
L WINGROVE, October 2011
The way you simply dealt with our last minute alterations and addiditions to our itinerary (mid-trip) was excellent. Thank you. Overall - delighted and would (and will) happily commend you to others without hesitation.
N REID, October 2011
Just to say how smoothly all our travel arrangements made by you went, thank you very much for your care. We would certainly recommend you and use your company again.
C MARTIN, October 2011
Excellent service from Travel Butlers, thank you very much.
S CANIGUR, October 2011
The trip was wonderful! Gomo Gomo Lodge was a great place to stay, everyone on the staff very friendly, our ranger and tracker the best ever, the food and service impeccable, I had no complaints except it was too short! I'd highly recommend them and would easily go back. You did a great job setting up the air/transfers/lodging, so thank you so much for all your expertise...everything went very smoothly. It was a fantastic trip and I appreciate your hard work on my behalf. Anyway, thank you so much for making this part of my vacation work out perfectly, you have been just wonderful.
L BEIDEN, October 2011
Thanks a million for all your help. You did an excellent job and if we decide to go back I will definitely have no hesitation in asking you to handle it! I'll be recommending you to my friends.
C COLLIS, October 2011
Why Book With Us?
- Specialists in African Holidays
- Friendly Expert Service
- Hundreds of Special Offers
- Tailor-made itineraries
- Price Promise
- No Credit Card Fees
- ATOL Protected
- UK Based
The air holiday packages on this website are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10245, and you can confirm our ATOL certificate on the CAA website.
All packages that are not protected by ATOL are protected by a topp policy.
Travel Butlers Ltd are also members of SATSA (the South African equivalent of ABTA).
You can find out more about financial protection in our Terms and Conditions.