Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


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From Cape Town Into the Wilderness

Example holiday

From Cape Town Into the Wilderness

We hope that this example holiday will give you give some inspiration to help you begin to plan your own dream holiday to Africa.

The next couple of pages show a summary of the itinerary, followed by a detailed page on each destination.

Important travel information for visitors to South Africa and Botswana is included at the back of this document.

All the holidays we offer to our clients are tailor-made so we can adjust this trip to fit in with your travel dates, interests, preferred accommodation...and of course your budget.

All our travel consultants have extensive knowledge of travel throughout Southern and East Africa, and our strong relationships with suppliers mean that our rates to you will always be competitive.

Let us take the hard work out of planning your trip: you can get in touch either by giving us a call on +44 (0) 1932 428380, completing the Enquiry Form on our website or emailing us at info@travelbutlers.com.

We look forward to hearing from you!

The Travel Butlers Team

Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


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From Cape Town Into the Wilderness

Example Itinerary

TB-1826-1 / 32435

Example Cost

Holiday Title: From Cape Town Into the Wilderness

Holiday Destination: Holiday to South Africa and Botswana for 12 nights

Passengers: 2 Adults

Example Cost for 2 Adults: * per person sharing.

*Excludes international flights from your home country - please ask us if you would like us to include these for you.

All monies paid by UK customers for the air package holiday shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10245.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

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Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


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Summary Of The Itinerary

Printable Version

Holiday Title: From Cape Town Into the Wilderness

Passengers: 2 Adults

Day 1

Arrive into Cape Town Airport. Collect your luggage, then make your way into the Arrivals Hall where your driver will meet you. You will then be transferred to your hotel.

Exclusive accommodation and personalised yet unobtrusive butler-style service will make your stay in the Mother City an unforgettable experience.


Day 5

You will be collected after an early breakfast and transferred back to the airport, arriving in time to check in for your international flight to Maun in Botswana.

Airlink 4Z314 (Economy Class): Fly from Cape Town International Airport (CPT) departing at 10:20 to Maun Airport (MUB), arriving at 12:55

Arrive into Maun Airport, where you will be met and assisted with the check in for your flight to Linyanti.

Wilderness Air (Light Aircraft): Fly from Maun Airport (MUB) to DumaTau - arrival and departure times to be confirmed

You will be met at the airstrip and transferred to your safari camp. DumaTau, meaning 'roar of the lion' is a luxury tented camp located in the private Linyanti Concession that borders the western boundary of Chobe National Park. The sweeping and dramatic river views from camp are nothing short of spectacular. Well known for its elephant concentrations as they congregate along the waterways and lagoons during the dry winter months, the area is also renowned for general wildlife including red lechwe, Burchell's zebra, giraffe, buffalo and warthog. Predator sightings of lion, leopard, cheetah, wild dog and spotted hyaena are good.


Day 8

Following a morning activity (time permitting) and breakfast, you will be transferred by light aircraft to the Okavango Delta.

Wilderness Air (Light Aircraft): Fly from DumaTau to Little Vumbura - arrival and departure times to be confirmed

You will be met at the airstrip and transferred by boat to your safari camp. Little Vumbura is situated on a beautiful island in a private concession in the northern reaches of the Okavango Delta. Surrounded as it is by water and lying close to large rivers, water-based activities are just as popular as those on land, both offering spectacular and diverse wildlife sightings. Hippo and crocodile are common in the waterways. Predators include the African wild dog, several resident prides of lion, as well as leopard, cheetah and African wildcat. Birding is exceptional all year round.

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Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


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...continued from previous page.

Day 11

Following a morning activity (time permitting) and breakfast, you will be transferred back to the airstrip for your flight to your last safari camp.

Wilderness Air (Light Aircraft): Fly from Little Vumbura to Qorokwe - arrival and departure times to be confirmed

You will be met at the airstrip and transferred to your safari camp. The name Qorokwe when literally translated means 'the place where the buffalo broke through the bush into the water' - but as well as buffalo, guests can hope to see a variety or rich wildlife from predators to prey on daily game drives. The open 4x4 vehicles accommodate a maximum of just 7 guests allowing each person a 'window' seat.


Day 13

Following the morning activity (time permitting) and breakfast, you will be transferred back to the airstrip.

Wilderness Air (Light Aircraft): Fly from Qorokwe to Maun (MUB) - arrival and departure times to be confirmed

You will be met at Maun Airport and assisted with the check in for your onward flight.
 
Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


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The Dock House

Cape Town: 4 Nights

A stone’s throw from the alluring V&A Waterfront, the Dock House Boutique Hotel has been voted among the top 25 luxury hotels in South Africa.  It's prime V&A Waterfront location ensures that guests are within an easy walking distance to the vibrant harbour area, upmarket shopping malls, excellent restaurants, entertainment areas and ocean cruise facilities.

The hotel’s charming exterior gives way to an opulent world beyond its front door. Chandeliers and ornate ceiling cornices, among other fine touches, create a sense of Victorian charm and allude to the property’s historical roots, originally the Harbour Master’s private residence in the 1800s. Since then, the building has been transformed into a distinguished boutique hotel, and has been uniquely decorated with elaborate furnishings and bold artworks, maintaining a feeling of classic exquisiteness throughout the establishment.

A pristine swimming pool, surrounded by a beautiful courtyard, offers guests the opportunity to cool off on warm days, and a bar and a number of deck chairs alongside the pool invite guests to relax and absorb the views of Table Mountain. The hotel has an intimate dining room where breakfast is served, or guests can choose to enjoy their breakfast at one of the hotel's sister properties in the Waterfront if they want some variety.

The glamorous suite and each of the 5 chic rooms at the Dock House Boutique Hotel & Spa have been individually decorated and imbued with a unique and understated Victorian elegance, juxtaposed with lush contemporary style and comfort.  Attention to detail is the order of the day, and each room is also equipped with an en-suite designer bathroom.

The suite has access to a private courtyard garden, while the other ground floor room opens onto a veranda overlooking the groomed garden and swimming pool area. Three of the upstairs rooms have balconies overlooking the Waterfront’s scenic harbour and surroundings, and 2 of the upstairs rooms have an optional interconnecting facility.

Example Details For The Dock House

Nights: 4 Nights
Adults: 2 Children: 0
Room: 1 x Standard Room
Includes: Breakfast is included.

Location

The Dock House Location Map
Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

The Dock House

Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

DumaTau

Linyanti: 3 Nights

DumaTau is a tented camp located in the private Linyanti Wildlife Reserve which borders the western boundary of Chobe National Park in northern Botswana. The region has all the habitat diversity to make it a haven for wildlife, and is well-known for its elephant concentrations as they congregate along the waterways and lagoons during the dry winter months. General wildlife viewing is excellent year round including impala, wildebeest, red lechwe, Burchell's zebra, giraffe, Cape buffalo, chacma baboon, vervet monkey, and warthog. Predator sightings of lion, leopard, cheetah, wild dog and spotted hyena are good.

Morning and afternoon game drives reveal the rich wildlife of the area where predators and elephant are often the highlight. The open 4x4 Land Cruisers each accommodate a maximum of 4 people and each guest will have a ‘window’ seat. Night drives with spotlights allow you to find those nocturnal animals you wouldn’t see during the day. These often include lesser bushbaby, spring hare, aardwolf, serval, large spotted genet and, if you are extremely lucky, the elusive pangolin! Water levels permitting, guests can also explore the Linyanti River by boat or barge, the latter perfect for picnics or sundowners or searching out elusive water birds.

Depending on qualified guide availability, nature walks with skilled, armed guides are wonderful ways of getting close to nature and observing the smaller things you miss when travelling by vehicle. Scenic helicopter flights can also be arranged, offering a truly unique way to experience the wonders of the Linyanti. Seasonal fishing is also permitted on a catch-and-release basis.

The camp's extensive lagoon frontage ensures that each of the ultra-spacious guest suites has uninterrupted views over the Osprey Lagoon. In addition, the 7 twin tents and one Family Tent have a private plunge pool and a comfortable lounge, and feature a large bathroom with indoor and outdoor showers.

The main dining and lounge area boasts its own wide-angle vistas, while a wellness centre and gym includes an inviting shaded deck, a lap pool, spa, snack deli and trading store. There is a hide at the camp for those wishing to while away their siesta hour watching the active birdlife of the area, while a raised platform at the Zibalianja Lagoon is the perfect place from which to view and photograph animals and birds. This platform can also be used for an unique way to sleep out under the crystal clear African skies surrounded by nature.

Example Details For DumaTau

Nights: 3 Nights
Adults: 2 Children: 0
Room: 1 x Safari Tent
Includes: All meals; twice daily scheduled camp activities; Park fees; a laundry service; and all local drinks (excluding premium imported brands and champagne) are included.

Children under the age of 13 years are not permitted on walking activities. In addition, children have to be 6 years and older in order to participate in boating activities.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

DumaTau Location Map
Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

DumaTau

Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

Little Vumbura

Okavango Delta: 3 Nights

Little Vumbura is a small camp hidden on a pretty island, surrounded by the floodplains and deep, clear channels for which the Delta is famed. Situated in a private concession in a remote northern corner of the Delta, game viewing is consistently good all year round with lion, leopard, elephant, sable and buffalo along with extensive plains game providing an excellent wildlife experience.

Surrounded as it is by water and lying close to large rivers, water-based activities (subject to water levels) are a focus here, with mokoros traversing the floodplains under the guidance of experienced polers, and motorised boats exploring the permanent channels.

Game drives in open Land Cruisers also allow guests to get close to animals in the savannah areas. Night drives are also possible during low flood times. Walks (on request and subject to the availability of a qualified walking guide) around the islands are an opportunity to enjoy Africa from a different perspective.

Hot air ballooning (operational between April and end October only) and scenic helicopter flights can also be arranged at an additional cost.

This beautiful 6 roomed tented camp is shaded by the canopy of an ancient forest. Each en-suite tent is large and roomy and has a private deck with incredible vistas. One of the tents is a family tent, which consists of 2 interleading rooms which share a deck.

The main camp area has a plunge pool and reading area overlooking the floodplains, and a star deck is reached by a bridge from the dining area.

Example Details For Little Vumbura

Nights: 3 Nights
Adults: 2 Children: 0
Room: 1 x Safari Tent
Includes: All meals; twice daily scheduled camp activities; Park fees; a laundry service; and all local drinks (excluding premium imported brands and champagne) are included.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Little Vumbura Location Map
Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

Little Vumbura

Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

Qorokwe Camp

Okavango Delta: 2 Nights

Overlooking a lagoon, and based in the exclusive Qorokwe Concession that borders the renowned Moremi Game Reserve, Qorokwe Camp combines a contemporary style with a classic bush feel.

The concession comprises over 26,000 hectares of various habitats from scattered acacia woodland with herds of giraffe, zebra and various plains game, to pristine floodplains home to curious red lechwe and gnarled buffalo. In addition, there is a local lion pride comprising some 15 members and elephant are a regular feature here. The birdlife at Qorokwe is excellent and varies throughout the year. Species include the African hawk-eagle, ground hornbill, scarlet-chested sunbird, red-billed hornbill, and Gabar goshawk to name a few.

With permanent water all year round, there is often outstanding game viewing during each season. Float down a crystal clear waterway in a mokoro, head off on game drives in the day and night or explore the more distant waterways by boat.

For the more adventurous, why not set off on a walking safari. Accompanied by skilled guides, guests will have the exciting opportunity of coming across big game on foot as well as observing the smaller things that are often missed when travelling by vehicle.

Qorokwe has 8 elegant tented suites, with en-suite facilities that include indoor and outdoor showers, plus one very spacious family tent with its own splash pool.

The magnificent main area is the focal point of the camp and all the suites are connected to this by wooden walkways. The main guests areas include a dining area, lounge, library and bar, plus an infinity pool with expansive views of the Delta.

Example Details For Qorokwe Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Tented Suite
Includes: All meals; twice daily scheduled camp activities; Park fees; a laundry service; and all local drinks (excluding premium imported brands and champagne) are included.

Children under the age of 13 years are not permitted on walking activities or mokoro excursions (subject to season).

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Qorokwe Camp Location Map
Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

Qorokwe Camp

Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

Important Travel Information For South Africa

Passport, Visa and Entry Requirements

Additional requirements and restrictions may apply for travel during the Covid-19 pandemic. Travel Butlers aim to highlight these requirements to affected clients, however the onus remains with the traveller to ensure they are aware of any requirements and restrictions that will apply to their own trip.

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/south-africa

It is expected that these rules will be lifted and that the entry requirements will revert to normal as soon as the government of South Africa deems it safe to do so.

Normally, holders of the following passports do not require a visa to enter South Africa when travelling as a tourist for stays up to 90 days: United Kingdom; United States of America; Canada; Australia; Ireland; Belgium; Netherlands; Italy; France; Germany; Spain, Switzerland.

If you are a passport holder from another country, please contact your local South Africa High Commission or Embassy for up-to-date visa requirements, as citizens of certain countries (including New Zealand) are required to obtain visas before travelling. Please note that if you are applying to the Embassy for your visa, some visas can take a long time to be processed so please do take this into consideration, as it is your responsibility to ensure you have the correct visa in place before you travel. The government will launch its new eVisa (Electronic Visa) system in March 2022. The system will simplify international visitors’ visa applications to South Africa.

Children under 18 years of age who require a visa to enter South Africa may be required to provide additional information when applying for the visa including an unabridged birth certificate and affidavit if travelling with only one parent.  There are also additional rules for unaccompanied minors and/or South African children - details available on request or via the SA Department of Home Affairs at http://www.dha.gov.za.

Please note that anyone travelling to South Africa should have a valid return ticket and a valid passport. Your passport should be valid for a minimum period of 30 days from the date of exit from South Africa. However, some immigration officials still request that a passport should have at least 6 months validity from the date of entry to South Africa so to avoid problems on arrival, we advise that your passport meets this requirement instead. The passport must also have sufficient pages for entry/exit stamps - AT LEAST 2 BLANK PAGES.

South Africa has implemented biometric capturing at all ports of entry. This may result in some delays at land borders so you should allow additional time for border crossings.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

Important Travel Information For South Africa

Continued

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to South Africa.

To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

Tap water is purified and safe to drink in major cities and towns, however, we do advise that you do not drink the water in more remote places such as the camps in the National Parks - the water may be safe to drink, but it simply is not worth the risk, as bottled water is widely available.

Whatever you do, do not drink water from any river lake without firstly purifying the water. Always take water with you when you go on a hike, and have a bottle in the car on a long journey to avoid dehydration.

There is a risk of malaria in and around the Kruger National Park/Mpumalanga Province, the Limpopo (Northern) Province, and the north-eastern part of KwaZulu-Natal - check with your doctor about suitable antimalarial tablets. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

There is no risk of yellow fever in South Africa, so a yellow fever vaccination is NOT required for travellers whose sole destination is South Africa. However, in accordance with International Health Reguations, South Africa requires all travellers over one year of age arriving from a yellow fever risk country, or having been in transit longer than 12 hours at the airport of such a country, to have a yellow fever certificate. These countries include Kenya, Uganda and Rwanda but it is up to the traveller to check the full list via http://www.who.int/ith/2015-ith-annex1.pdf?ua=1.

If you need emergency medical assistance during your trip, dial 10177 and ask for an ambulance.

Languages And Culture

The 11 official languages are Zulu, Xhosa, Afrikaans, Pedi, English, Tswana, Sotho, Tsonga, Swati, Venda and Ndebele. Whilst many visitors will hear at least a couple of the tribal languages during the course of their stay, it is possible to travel extensively and comfortably with just English as a language.

The South African society is quite liberal, as gay marriage was legalised in 2006 nationwide and everyone’s rights are protected under the constitution. In some more rural areas, however, the local people may not be quite as liberal thinking, so whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients of the LGBT+ community to refrain from public displays of affection (including kissing and holding hands) and to be as discrete as possible about their relationship if travelling to a rural/remote area.

Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

Important Travel Information For Botswana

Passport, Visa and Entry Requirements

Additional requirements and restrictions may apply for travel during the Covid-19 pandemic. Travel Butlers aim to highlight these requirements to affected clients, however the onus remains with the traveller to ensure they are aware of any requirements and restrictions that will apply to their own trip.

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/botswana

It is expected that these rules will be lifted and that the entry requirements will revert to normal as soon as the government of Botswana deems it safe to do so.

Normally, holders of the following passports do not require a visa to enter Botswana when travelling as a tourist for stays up to 90 days:

United Kingdom; United States of America; Canada; Australia; New Zealand; Ireland; Belgium; Netherlands; Italy; France; Germany; Spain; South Africa.

If you are a passport holder from another country,  you can check to see if you require a visa and  apply for an eVisa here: https://evisa.gov.bw/#/home.

Your passport should be valid for a minimum period of 6 months from the date of entry into Botswana and have sufficient blank pages for the Botswana entry/exit stamps (at least 2).

TRAVELLING TO/FROM BOTSWANA WITH CHILDREN YOUNGER THAN 18 YEARS OF AGE AT DATE OF TRAVEL: The following requirements apply regardless of nationality.

Parents travelling with children must produce an unabridged birth certificate for the child, showing full details of the child's parents. If the birth certificate is in a language other than English, it must be accompanied by a sworn translation issued by a competent authority in the country concerned.

If the child is adopted, the adoption certificate must be produced.

If only one parent is travelling, said parent must also show consent in the form of an affidavit from the other parent named on the birth certificate authorising the child to travel (the affidavit must be no more than 6 months old from the date of travel), or a court order granting full parental responsibilities to the travelling parent, or (where applicable) a death certificate for the deceased parent. Legally separated parents should also provide a court order when the other parent does not give consent.

Where a person is travelling with a child who is not their biological child, he/she must produce an unabridged birth certificate for the child supplemented by affidavits from the child's parents/legal guardian giving consent for the child to travel and copies of the identity documents or passport of the parents/legal guardian PLUS their contact details.

There are also additional rules for unaccompanied minors - available on request.

PLEASE NOTE: All documents must be original - PHOTOCOPIES ARE NOT ACCEPTED. In the case of foreign countries that do not issue unabridged birth certificates, a letter to this effect issued by the competent authority of the foreign country should be produced.

For more information, please contact your local Botswana High Commission.

IMPORTANT:  Plastic bags are banned in Botswana. This ban is primarily aimed to reduce plastic in commercial use (as opposed to tourists bringing in plastic bags to carry personal property), however, we would strongly recommend guests avoid bringing plastic bags into the country if possible.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

Important Travel Information For Botswana

Continued

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to Botswana.

To help prevent diarrhoea, avoid tap water – drink only bottled water and use bottled water for tooth brushing, and avoid ice made with tap water – and only eat fruit or vegetables that are cooked or can be peeled.

To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

There is a risk of malaria in the northern half of Botswana, including Chobe and the Okavango Delta, particularly during the months of November to June - check with your doctor about suitable antimalarial tablets. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

There is no risk of yellow fever in Botswana, so a yellow fever vaccination is NOT required for travellers whose sole destination is Botswana. However, in accordance with International Health Regulations, Botswana requires all travellers over one year of age arriving from a yellow fever risk country, or having been in transit longer than 12 hours at the airport of such a country, to have a yellow fever certificate. These countries include Kenya, Uganda and Rwanda.

Languages And Culture

English is the official language of Botswana and widely spoken with all guides and general staff in camps and lodges having a good command. In the broader population, however, not everyone will speak English fluently as many have grown up speaking different tribal languages. 

We would ask that all travellers are respectful of the local culture as follows:

Although homosexuality is no longer prohibited by law in Botswana, public attitudes are less tolerant and public displays of affection may attract negative attention. Whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients of the LGBT+ community to refrain from public displays of affection (including kissing and holding hands) and to be as discrete as possible about their relationship.

You should always ask permission before taking anyone’s photograph. Taking photographs of military and government buildings is prohibited.

Travel Butlers Ltd
Nicholson House
41 Thames Street, Weybridge
Surrey KT13 8JG, United Kingdom
tel: +44 (0)1932 428380


Page 

Book With Confidence

Travel Butlers have nearly 20 years of experience booking travel to Africa and the Indian Ocean for our clients from all around the world.  In this time we have supported clients through disruptions caused by numerous unexpected events including natural disasters, localised disease outbreaks and airline cancellations. Nobody can be certain exactly what will happen in the future with the current Covid-19 pandemic, however Travel Butlers can offer you peace of mind and flexibility to ensure that you feel confident booking a holiday with us.

Flexibility and peace of mind before you travel

Our team are specialists in travel to Africa and the Indian Ocean, and we are constantly monitoring the changing situation regarding travel to the region. If your trip cannot go ahead due to specific travel restrictions related to Covid-19 then we will get in touch to offer you the choice of the following:

The specific Covid-19 travel restrictions are defined as follows:

We would not normally be able to confirm that your trip cannot proceed due to travel restrictions until a couple of weeks before the start of your trip, however should you want to look at postponing or altering your trip before then we would aim to be as flexible as possible in accommodating this.

If we confirm that your trip is unable to proceed due to Covid-19 travel restrictions, then we will not charge you an amendment fee if you choose to postpone your trip or move it to another destination. We may need to adjust the cost of your trip to reflect the new dates, particularly if those coincide with a more expensive season of travel or higher grade of accommodation. Equally, if the cost of your postponed trip is less, we will reduce the cost accordingly.

You should still take out travel insurance that includes Covid-19  to cover you in the event that your trip can go ahead but you are unable to travel due to illness or a change in your personal circumstances. If there are no travel restrictions in place that mean your trip could not go ahead but you need to cancel due to illness or a change in your personal circumstances then our normal terms and conditions would apply. You should ensure that your travel insurance provides adequate cover for cancelling due to illness, including Covid-19, and you may be able to make a claim against your travel insurance depending on the cover offered by your policy.

Support whilst you are away

We offer 24/7 telephone assistance to all our clients whilst they are away, and also have partners in each country that are able to assist with any PCR tests or other issues that might arise during your trip.

If you fall ill whilst you are away, or if your trip is disrupted due to Covid-19 whilst you are travelling, then our experienced team will be on hand to assist you in whatever way you need.  You would need to pay any additional costs incurred due to illness or travel disruption whilst you are away, however you may be able reclaim these expenses on your travel insurance depending on the cover offered by your policy.  Travel Butlers will be able to assist by providing supporting documentation for your claim.

Financial protection for your Travel Butlers holiday

All of the holidays we sell are 100% financially protected through our ATOL and ABTOT bonding so your money is in safe hands when you book a Travel Butlers holiday. Furthermore, our business is well positioned to navigate through the challenges which the travel industry is currently facing.

Please read our Terms and Conditions for more information.

Finding suitable travel insurance that covers Covid-19

You can now get insurance that offers cover for disruption related to Covid-19, and these policies could include cover for:

Not all policies offer this kind of cover, not necessarily even all policies from the same provider, so you should ensure you check the policy details carefully before buying your insurance. 

You can read more about choosing suitable travel insurance in the FCDO guide to travel insurance.