Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Botswana Focus

Example holiday

Botswana Focus

We hope that this example holiday will give you give some inspiration to help you begin to plan your own dream holiday to Africa.

The next couple of pages show a summary of the itinerary, followed by a detailed page on each destination.

Important travel information for visitors to Zimbabwe and Botswana is included at the back of this document.

All the holidays we offer to our clients are tailor-made so we can adjust this trip to fit in with your travel dates, interests, preferred accommodation...and of course your budget.

All our travel consultants have extensive knowledge of travel throughout Southern and East Africa, and our strong relationships with suppliers mean that our rates to you will always be competitive.

Let us take the hard work out of planning your trip: you can get in touch either by giving us a call on +44 (0) 1483 266725, completing the Enquiry Form on our website or emailing us at info@travelbutlers.com.

We look forward to hearing from you!

The Travel Butlers Team

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Botswana Focus

Example Itinerary

TB-1826-1 / 31623

Example Cost

Holiday Title: Botswana Focus

Holiday Destination: Holiday to Zimbabwe and Botswana for 8 nights

Passengers: 2 Adults

Example Cost for 2 Adults: * per person sharing.

*Excludes international flights from your home country - please ask us if you would like us to include these for you.

ABTOT provides protection for your booking as set out in Section 6 of our booking conditions.

Enquire Now
 

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Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Summary Of The Itinerary

Printable Version

Holiday Title: Botswana Focus

Passengers: 2 Adults

Day 1

You will be met at Victoria Falls Airport and transferred by road to Ilala Lodge - the perfect base from which to explore one of the World's Seven Natural Wonders, the majestic Victoria Falls.

Victoria Falls - Zimbabwe

2 nights at Ilala Lodge


Day 3

This morning, you will be transferred to the border post between Zimbabwe and Botswana, where you will complete the border formalities and cross into Botswana. You may be required to change vehicles at the border, and if so, please be prepared to carry your bags a short distance between vehicles. You will then be transferred onto Kasane Airport.

At Kasane Airport, you will be met by a representative from Chobe Elephant Camp, who will transfer you onto the camp, situated near the Ngoma Gate of the Chobe National Park. Very few lodges are located on this end of the Park and few people utilize this entry point, creating a remote and exclusive Chobe Riverfront safari experience.

With a variety of activities that include viewing the regions spectacular wildlife from open safari vehicles, by boat on the Chobe River or experiencing life in the village, a visit to Chobe Elephant Camp offers a wide range of experiences to all guests.


Day 5

After breakfast, you will be transferred back to Kasane Airport.

Mack Air (Light Aircraft): Fly from Kasane (BBK) to Khwai Tented Camp - arrival and departure times to be confirmed

You will be met at the airstrip and transferred to Khwai Tented Camp, situated on the Khwai River. The main focus is the wildlife experience which includes walking and game drives in the area. Activities include game drives conducted in open 4x4 vehicles, walking and night drives. The variety of wildlife that can be seen in this area include elephants, buffalos, zebras, lions, leopards, cheetahs, wild dogs, giraffes, sable, hippos, hyena and various other nocturnal species.

continues on next page...
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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...continued from previous page.

Day 7

After a morning activity (time permitting) and breakfast, you will be transferred back to the airstrip.

Mack Air (Light Aircraft): Fly from Khwai Tented Camp to Pelo Camp - arrival and departure times to be confirmed

You will be met at the airstrip and transferred to Pelo Camp, situated as deep into the heart of the Delta as is possible. The camp is completely eco-friendly and is ideal for the adventurous traveller wanting a classic, traditional Okavango Delta experience. As the camp is located on a small island surrounded by permanent water, activities focus on mokoro (traditional canoe) excursions, walking (please request in advance to ensure a walking guide is allocated to you) and boating (subject to water levels).

Okavango Delta

2 nights at Pelo Camp


Day 9

After a morning activity (time permitting) and breakfast, you will be transferred back to the airstrip.

Mack Air (Light Aircraft): Fly from Pelo Camp to Maun (MUB) - arrival and departure times to be confirmed

You will be met upon arrival at Maun Airport and assisted with the check in for your onward flight.
 
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Ilala Lodge

Victoria Falls - Zimbabwe: 2 Nights

Only a short 2 hour flight from Jo'burg, a trip to Victoria Falls is certainly memorable. One of the 7 Wonders of the World, the sheer noise of the Falls as they cascade over the edge into the deep gorge is deafening, and the misty clouds of spray, occasionally broken by rainbows, are visible from over 40 km away - giving rise to the local name that translates as 'the Smoke that Thunders'.

Ever since the 19th century English explorer David Livingston became the first Westerner to see the Falls, they have held a magical draw for visitors to Africa, and they remain an iconic travel destination that many dream of but few get the chance to visit.

75% of the Falls can be seen from the Ziimbabwe side, and a network of paths allows you to see more of the Falls from virtually every angle, and get a better perspective of its full width and power. Both the widest single part of the falls - the Main Falls - and the greatest drop - the Rainbow Falls at 108 meters - are on the Zimbabwean side, and this side never dries up completely, even at the height of the dry season (October to December).

Another truly spectacular way to view and appreciate the full extent of the Falls is by taking a 'Flight of Angels' helicopter ride over the Falls. Sunset cruises on the Zambezi River are also very popular, and adrenelin seekers can enjoy bungee jumping, white water rafting and body boarding.

Ilala Lodge is the perfect base from which to explore the majestic Victoria Falls. The lodge is ideally situated on the Zimbabwean side of the mighty Zambezi River and the Falls are within easy walking distance for guests, as is the town centre.

Wild animals, such as warthog and impala, often graze on the hotel lawns, providing added entertainment. Restaurant diners can see and hear the majestic roar of 'the smoke that thunders' while they sample fine a la carte cuisine at the Cassia Restaurant paired with an extensive wine list.

All the rooms are spacious and some are decorated with teak furnishings made from railway sleepers. This decor enhances the African ambience and laid-back lodge atmosphere and muted tones and soft furnishings mirror this uncomplicated, restful atmosphere. All rooms have views of the Falls.

The deluxe wing offers 16 deluxe rooms and one executive suite, catering to travellers looking for a bit more luxury for their stay at the Falls.

Example Details For Ilala Lodge

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Standard Room
Includes: Breakfast is included.

Location

Ilala Lodge Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Chobe Elephant Camp

Chobe National Park: 2 Nights

Located high on the edge of a rocky ridge overlooking the famous Chobe River is the Chobe Elephant Camp. Built from the same red Kalahari sands that dominate the northern part of Botswana, this eco-friendly lodge is ideally positioned to take advantage of everything this incredible destination has to offer.

During your stay at Chobe Elephant Camp you will hopefully get the opportunity to experience the big game safari in the custom built open Land Rovers and/or from a boat on the Chobe River. Nature walks will also give you the chance to get to get up close and personal with the smaller details of the African Bush. Finally a walk through the local village will give you a chance to learn about the culture and livelihoods of the local Sibuya tribe.

You will conduct all your activities with local professional guides. These trained professionals will help you to interpret the sounds, smells and sights of the bush and its inhabitants, as well as expose you to the culture of the local people and how they live in this wilderness.

Chobe Elephant Camp has been designed to capture the feel of the traditional farmstead located in the African wilderness. Polished floors, exposed wooden beams and weathered furniture capture the feel of rustic charm. Mix this with some contemporary style and the lodge has a unique feel of old meets new and offers the guests something different and unique.

All 12 rooms are en-suite with both indoor and outdoor showers. The whole lodge has been designed to take advantage of the spectacular views over the Chobe River, so whether you choose to relax on your private veranda, read a book in the lounge, have a drink at the bar or cool off in the pool, the vista will always be there to enjoy.

Example Details For Chobe Elephant Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Chalet
Includes: Fully inclusive basis.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Chobe Elephant Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Khwai Tented Camp

Okavango Delta: 2 Nights

Khwai Tented Camp is situated in a private community-run concession on the eastern border of the Moremi Game Reserve. The Khwai River forms a boundary between the reserve and the community area, and as the sole source of water for miles around attracts wildlife from afar. As the game reserve is community-run, a percentage of tourism fees go directly to help local people and projects through the Khwai Community Development Trust.

As part of a community concession, Khwai Tented Camp allows guests to enjoy night drives and walking activities (which are not permitted in the National Parks). Game drives in open 4WD vehicles are on offer as part of the daily activities. Exploring after dark with spotlights gives guests an opportunity to discover the nocturnal animals which are rarely encountered during the day.

The variety of wildlife that can be seen in this area include elephants, buffalos, zebras, lions, leopards, cheetahs, wild dogs, giraffes, sable, hippos, hyena and various other nocturnal species.

Khwai Tented Camp has just 6 safari tents situated along this life-supporting river.  All the tents have en-suite bathrooms and flushing toilets. The style and ambiance of the camp is in the East African Meru explorer style.

This is a real African luxury camping experience which brings you back in tune with nature and will provide many wonderful safari moments under canvas surrounded by untouched wilderness and stunning wildlife.

Example Details For Khwai Tented Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Safari Tent
Includes: All meals and shared safari activities are included.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Khwai Tented Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Pelo Camp

Okavango Delta: 2 Nights

The word Pelo in Setswana means 'heart' - a fitting name inspired by the distinct heart-shaped island on which the camp is built in the heart of the Jao Concession. This is the Delta as it is meant to be enjoyed - remote, genuine, and wild.

Pelo Camp lies in a true wetland area of the Okavango Delta, an ideal habitat for the elusive sitatunga antelope and common red lechwe. Hippo and crocodile are also regularly sighted. In the dry season lechwe, impala, elephant are prevalent, with lion, leopard and buffalo sighted occasionally.Birdlife is exceptional with the largest concentrations of Endangered wattled crane found here as well as slaty egrets, rosy-throated longclaws, African skimmer and Pel's fishing-owl.

Given Pelo Camp's situation on an island surrounded by permanent water, activities focus on water activities as well as walking. Glide seamlessly along the waterways in a mokoro (a traditional dugout canoe) and take in the abundance of water-loving wildlife and birds. Trips in a 12 seater boat allow for good wildlife viewing in the channels of the Delta further away.

The 5 intimate guest tents, complete with a covered front veranda, have en-suite bathrooms with both an indoor and outdoor shower. The camp's footprint is light, allowing unobtrusive wildlife viewing and a sense of being at one with nature.

Pelo Camp's main area comprises a tented dining area and lounge situated under impressive wild date palms, jackalberry and Natal mahogany trees while the inviting plunge pool allows for refreshing dips in the midday heat. There is also an outdoor boma area and a raised lookout deck perfect for sundowners.

Example Details For Pelo Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Tented Room
Includes: All meals; twice daily scheduled camp activities; Park fees; all local drinks and a laundry service are included.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Pelo Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For Zimbabwe

Passport, Visa and Entry Requirements

Latest Travel Updates

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/zimbabwe

 

Normally, holders of the following passports require a visa to enter Zimbabwe when travelling as a tourist:

United Kingdom; United States of America; Canada; Ireland; France; Germany; Spain; Portugal; Italy; Switzerland; Australia; New Zealand.

If you are a passport holder from another country, please contact your local Zimbabwe High Commission or Embassy for up-to-date visa requirements or check this website: https://www.evisa.gov.zw/.

The following visas are available (all costs are per person and subject to change):

Single Entry: USD 30 (apart from British and Irish nationals who are charged USD 55; and Canadian nationals who are charged USD 75)

Double Entry: USD 45 (apart from British and Irish nationals who are charged USD 75)

Visas will be issued on arrival at an entry point upon payment of the correct visa fee - please make sure you have the correct amount of cash (US dollars) with you as change may not be available.

You can also obtain your visa prior to arrival, and this can be done as an E-Visa via https://www.evisa.gov.zw/home.

For visitors wanting to travel across to Zambia, the KAZA UniVisa is also an option (although unfortunately this is not always available). This visa allows tourists of certain nationalities to travel freely between Zimbabwe and Zambia, within a 30 day period from the date of their first entry.

This same visa will also allow those who cross into Botswana for a day trip to come back into Zimbabwe (or Zambia) without paying any extra visa fees - please note however it is not valid if staying in Botswana overnight.

The UniVisa can ONLY be obtained at SELECTED border posts (currently Victoria Falls Airport, Victoria Falls Land Border, Kazungula Land Border (border with Botswana) and Harare Airport) - the current price is USD 50 per person (subject to change) and payable in cash.

To check whether you are eligible for this visa, please check the KAZA UniVisa sections of the Zambian or Zimbabwean government websites.

For anyone entering Zimbabwe, your passport should be valid for a minimum period of 6 months from the date of entry and have 3 blank pages left in it to enable you to enter Zimbabwe and exit via one of the neighbouring countries, if leaving at short notice becomes necessary.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For Zimbabwe

Continued

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to Zimbabwe.

To help prevent diarrhoea, avoid tap water – drink only bottled water and use bottled water for tooth brushing, and avoid ice made with tap water – and only eat fruit or vegetables that are cooked or can be peeled. To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

There is no risk of yellow fever in Zimbabwe, so a yellow fever vaccination is NOT required for travellers whose sole destination is Zimbabwe. However, in accordance with International Health Regulations, Zimbabwe requires all travellers over one year of age arriving from a yellow fever risk country, or having been in transit longer than 12 hours at the airport of such a country, to have a yellow fever certificate. These countries include Kenya and Uganda but it is up to the traveller to check the full list here https://nathnacyfzone.org.uk/factsheet/60/yellow-fever-maps

There is a risk of malaria in all areas of Zimbabwe - check with your doctor about suitable antimalarial tablets. Dengue fever can also be transmitted via mosquito bites. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

Tsetse flies are found throughout the northern Zambezi River drainage area, including the Lake Kariba area. There have been some cases of sleeping sickness occurring after a tsetse fly bite, although these are mainly amongst farmers and other locals who have repeated exposure to bites. However, the fly can still deliver a painful bite, so it is advisable to take necessary precautions - don't wear dark colours, especially black and blue (including denim), wear long-sleeved clothing and trousers, and don't walk through bushes during the hottest part of the day.

Languages And Culture

English is the official language of Zimbabwe and is widely spoken with all guides and general staff in camps and lodges having a good command. In the broader population however, not everyone will speak English fluently as many have grown up speaking different tribal languages. Other indigenous languages spoken include Shona and Ndebele.

We would ask that all travellers are respectful of the local culture as follows:

Carry a photocopy of your passport at all times. Leave your original passport somewhere safe.

It is against the law for civilians to wear any form of clothing made from camouflage material.

Photographing government offices, airports, military establishments, official residences, embassies and other sensitive places is illegal. Taking photographs of members of police and armed forces personnel and of demonstrations and protests is also not permitted. The area around State House in Harare (the President’s official residence) is patrolled by armed members of the Presidential Guard and photography here is strictly prohibited.

Some acts of homosexuality is illegal in Zimbabwe. Whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients of the LGBT+ community to refrain from public displays of affection (including kissing and holding hands) and to be as discrete as possible about their relationship.

If you’re working as a journalist (for example, as a reporter or news photographer), you must get accreditation before you travel. If you do not have proper accreditation, you are at risk of arrest, detention in difficult conditions, a fine and deportation. The Zimbabwe government uses a broad definition of journalism. This may include any form of interview, filming or photography. Consider carefully the risks associated with engaging in social media activities such as posting comments, blogging or sharing photographs, which can be seen as journalism.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For Botswana

Passport, Visa and Entry Requirements

Latest Travel Updates

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/botswana

 

Normally, holders of the following passports do not require a visa to enter Botswana when travelling as a tourist for stays up to 90 days:

United Kingdom; United States of America; Canada; Australia; New Zealand; Ireland; Belgium; Netherlands; Italy; France; Germany; Norway; Spain; South Africa.

If you are a passport holder from another country,  you can check to see if you require a visa and apply for an eVisa here: https://evisa.gov.bw/#/home.

Your passport should be valid for a minimum period of 6 months from the date of entry into Botswana and have sufficient blank pages for the Botswana entry/exit stamps (at least 2).

TRAVELLING TO/FROM BOTSWANA WITH CHILDREN YOUNGER THAN 18 YEARS OF AGE AT DATE OF TRAVEL: The following requirements apply regardless of nationality.

Parents travelling with children must produce an unabridged birth certificate for the child, showing full details of the child's parents. If the birth certificate is in a language other than English, it must be accompanied by a sworn translation issued by a competent authority in the country concerned.

If the child is adopted, the adoption certificate must be produced.

If only one parent is travelling, said parent must also show consent in the form of an affidavit from the other parent named on the birth certificate authorising the child to travel (the affidavit must be no more than 6 months old from the date of travel), or a court order granting full parental responsibilities to the travelling parent, or (where applicable) a death certificate for the deceased parent. Legally separated parents should also provide a court order when the other parent does not give consent.

Where a person is travelling with a child who is not their biological child, he/she must produce an unabridged birth certificate for the child supplemented by affidavits from the child's parents/legal guardian giving consent for the child to travel and copies of the identity documents or passport of the parents/legal guardian PLUS their contact details.

There are also additional rules for unaccompanied minors - available on request.

PLEASE NOTE: All documents must be original - PHOTOCOPIES ARE NOT ACCEPTED. In the case of foreign countries that do not issue unabridged birth certificates, a letter to this effect issued by the competent authority of the foreign country should be produced.

For more information, please contact your local Botswana High Commission.

IMPORTANT:  Plastic bags are banned in Botswana. This ban is primarily aimed to reduce plastic in commercial use (as opposed to tourists bringing in plastic bags to carry personal property), however, we would strongly recommend guests avoid bringing plastic bags into the country if possible.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For Botswana

Continued

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to Botswana.

To help prevent diarrhoea, avoid tap water – drink only bottled water and use bottled water for tooth brushing, and avoid ice made with tap water – and only eat fruit or vegetables that are cooked or can be peeled.

To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

There is a risk of malaria in the northern half of Botswana, including Chobe and the Okavango Delta, particularly during the months of November to June - check with your doctor about suitable antimalarial tablets. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

There is no risk of yellow fever in Botswana, so a yellow fever vaccination is NOT required for travellers whose sole destination is Botswana. However, in accordance with International Health Regulations, Botswana requires all travellers over one year of age arriving from a yellow fever risk country, or having been in transit longer than 12 hours at the airport of such a country, to have a yellow fever certificate. These countries include Kenya and Uganda but it is up to the traveller to check the full list here https://nathnacyfzone.org.uk/factsheet/60/yellow-fever-maps

Languages And Culture

English is the official language of Botswana and widely spoken with all guides and general staff in camps and lodges having a good command. In the broader population, however, not everyone will speak English fluently as many have grown up speaking different tribal languages. 

We would ask that all travellers are respectful of the local culture as follows:

Although homosexuality is no longer prohibited by law in Botswana, public attitudes are less tolerant and public displays of affection may attract negative attention. Whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients of the LGBT+ community to refrain from public displays of affection (including kissing and holding hands) and to be as discrete as possible about their relationship.

You should always ask permission before taking anyone’s photograph. Taking photographs of military and government buildings is prohibited.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Book With Confidence

Travel Butlers have 20 years experience of booking travel to Africa and the Indian Ocean for clients from all around the world.  In this time we have supported clients through disruptions caused by numerous unexpected events including natural disasters, localised disease outbreaks and airline cancellations. Nobody can be certain exactly what will happen in the future, however Travel Butlers can offer you peace of mind and flexibility to ensure that you feel confident booking a holiday with us.

Flexibility and peace of mind before you travel

Our team are specialists in travel to Africa and the Indian Ocean, and we are constantly monitoring the changing situation regarding travel to the region. If your trip cannot go ahead due to specific travel restrictions related to Covid-19 then we will get in touch to offer you the choice of the following:

The specific Covid-19 travel restrictions are defined as follows:

We would not normally be able to confirm that your trip cannot proceed due to travel restrictions until a couple of weeks before the start of your trip, however should you want to look at postponing or altering your trip before then we would aim to be as flexible as possible.

If we confirm that your trip is unable to proceed due to Covid-19 travel restrictions, then we will not charge you an amendment fee if you choose to postpone your trip or move it to another destination. We may need to adjust the cost of your trip to reflect the new dates, particularly if those coincide with a more expensive season of travel or higher grade of accommodation. Equally, if the cost of your postponed trip is less, we will reduce the cost accordingly.

You should still take out travel insurance that includes Covid-19  to cover you in the event that your trip can go ahead but you are unable to travel due to illness or a change in your personal circumstances. If there are no travel restrictions in place that mean your trip could not go ahead but you need to cancel due to illness or a change in your personal circumstances then our normal terms and conditions would apply. You should ensure that your travel insurance provides adequate cover for cancelling due to illness, including Covid-19, and you may be able to make a claim against your travel insurance depending on the cover offered by your policy.

Support whilst you are away

We offer 24/7 telephone assistance to all our clients whilst they are away, and also have partners in each country that are able to assist with any PCR tests or other issues that might arise during your trip.

If you fall ill whilst you are away, or if your trip is disrupted due to Covid-19 whilst you are travelling, then our experienced team will be on hand to assist you in whatever way you need.  You would need to pay any additional costs incurred due to illness or travel disruption whilst you are away, however you may be able reclaim these expenses on your travel insurance depending on the cover offered by your policy.  Travel Butlers will be able to assist by providing supporting documentation for your claim.

Financial protection for your Travel Butlers holiday

All of the holidays we sell are 100% financially protected through our ATOL and ABTOT bonding so your money is in safe hands when you book a Travel Butlers holiday. Furthermore, our business is well positioned to navigate through the challenges which the travel industry is currently facing.

Please read our Terms and Conditions for more information.

Finding suitable travel insurance that covers Covid-19

You can now get insurance that offers cover for disruption related to Covid-19, and these policies could include cover for:

Not all policies offer this kind of cover, not necessarily even all policies from the same provider, so you should ensure you check the policy details carefully before buying your insurance. 

You can read more about choosing suitable travel insurance in the FCDO guide to travel insurance.