Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Discovering Cape Town and Kruger

Example holiday

Discovering Cape Town and Kruger

We hope that this example holiday will give you give some inspiration to help you begin to plan your own dream holiday to Africa.

The next couple of pages show a summary of the itinerary, followed by a detailed page on each destination.

Important travel information for visitors to South Africa is included at the back of this document.

All the holidays we offer to our clients are tailor-made so we can adjust this trip to fit in with your travel dates, interests, preferred accommodation...and of course your budget.

All our travel consultants have extensive knowledge of travel throughout Southern and East Africa, and our strong relationships with suppliers mean that our rates to you will always be competitive.

Let us take the hard work out of planning your trip: you can get in touch either by giving us a call on +44 (0) 1483 266725, completing the Enquiry Form on our website or emailing us at info@travelbutlers.com.

We look forward to hearing from you!

The Travel Butlers Team

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Discovering Cape Town and Kruger

Example Itinerary

TB-1826-1 / 16196

Example Cost

Holiday Title: Discovering Cape Town and Kruger

Holiday Destination: Holiday to South Africa for 15 nights

Passengers: 2 Adults

Example Cost for 2 Adults: * per person sharing.

*Excludes international flights from your home country - please ask us if you would like us to include these for you.

All monies paid by UK customers for the air package holiday shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10245.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

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Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Summary Of The Itinerary

Printable Version

Holiday Title: Discovering Cape Town and Kruger

Passengers: 2 Adults

Day 1

Arrive into Cape Town Airport. After you have collected your luggage, make your way into the Arrivals Hall and find the Bidvest Car Rental office. Complete the necessary paperwork - you will need to present your driving licence, passport and credit card. The keys to your hire car will then be handed over to you.

3 Day Car Rental: Group B: Ford Fiesta or similar (on Super Cover)

Drive to Floreal House, situated in the exclusive suburb of Oranjezicht and nestled at the foot of Table Mountain. Cape Town is one of the world's most beautiful cities - with a magnificent mountain as its centre, miles of sandy beaches, a colourful and moving history, and countless bars and restaurants, Cape Town truly captures the hearts of visitors.


Day 4

Drive to Stellenbosch (about a 45 minute drive), a pretty little university town in the heart of the Cape Winelands. South Africa is today one of the major producers and exporters of wines worldwide, and has been producing wine since the middle of the 17th century. The Cape Winelands region is set amongst rolling mountain slopes and valleys, with classic colonial style architecture which is some of the oldest surviving in South Africa. There are literally scores of wine estates, and staying in the area will give you the chance to either search out the labels you are familiar with from home or to go on a voyage of discovery and find new favourites.


Day 6

Drive back to the airport, return your hire car at the Car Rental Returns and check in for your flight to Kruger - passengers are advised to check in for domestic flights at least 90 minutes prior to the flight departure.

South African Airways SA8663 (Economy Class): Fly from Cape Town International Airport (CPT) departing at 10:00 to Kruger Mpumalanga International Airport (MQP), arriving at 12:35

Collect your luggage then make your way into the Arrivals Hall and find the Bidvest Car Rental office. Complete the necessary paperwork - you will need to present your driving licence, passport and credit card. The keys to your hire car will then be handed over to you.

11 Day Car Rental: Group K: Mitsubishi ASX or similar (on Super Cover)

Drive to Hazyview (approx 45 km / 45 mins). The small village of Hazyview is an ideal place to base yourself for a couple of days to explore the beautiful Lowveld area around the Kruger National Park.

continues on next page...
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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...continued from previous page.

Day 8

Allow about 2 hours to drive to the Klaserie Game Reserve. At Africa on Foot, days begin with a guided Big 5 walking safari (or game drive) and end with a sunset game drive in this pristine, private Kruger reserve. The bush is full of game offering an unbeatable safari experience.

Klaserie Game Reserve

3 nights at Africa on Foot Camp


Day 11

After you return from your morning safari activity, you will have time to enjoy breakfast at the camp. You will then exit the reserve, and allow about an hour from here to drive to the Orpen Entrance Gate of the Kruger National Park. Pay the Daily Concession Fee to enter the Park and allow a further 2 hours to then drive through the Park to reach your first rest camp, watching out for wildlife along the way.

Kruger National Park

1 night at Satara Rest Camp


Day 12

Allow about 4 hours to drive down through the Park to reach your next rest camp. A self-drive safari in Kruger is a truly wonderful experience - the thrill of driving along a road by yourself and coming across a pride of lions basking under a nearby tree, or waiting at a peaceful waterhole and having a sighting all to yourself is hard to beat. The Park boasts an exceptionally rich mix of wildlife, including some 490 species of bird and 147 mammal species, including the Big 5.


Day 14

You can spend the entire day in the Park, before leaving the Park via the Paul Kruger Gate late afternoon. Allow an hour to then drive back to Hazyview for your last night on holiday.


Day 16
After breakfast, take a leisurely drive back to Johannesburg (allow between 4-5 hours), where you will return your hire car and check in for your international flight home. Passengers are advised to check in at least 2.5 hours before the flight departure.
 
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Floreal House

Cape Town: 3 Nights

Nestled at the foot of the majestic Table Mountain and bordered by the Atlantic Ocean, Cape Town is consistently voted amongst the top cities in the world to visit and it is no surprise that this wonderful city is one of the highlights of a holiday to South Africa. The climate is Mediterranean, with mild winters and hot summers.

One of the main tourist attractions is the tastefully restored V&A Waterfront with its many shops, bars and restaurants. There is also an aquarium and one of the largest craft markets in Southern Africa. Boats offer tours of the harbour from the quayside and the whole place is always buzzing with life and activity. The City Bowl is home to many museums and historical buildings which can all be viewed from a 'topless' hop on/hop off tourist bus, complete with interesting commentary as you ride around the city.

The adventurous can climb up (or abseil down) Table Mountain, windsurf or kitesurf at Bloubergstrand Beach, dive in shark tanks, or do any one of a dozen more adrenalin pumping activities. For a more relaxed pace of life, there are miles of sandy beaches for soaking up the African sun, or enjoy a quiet stroll through the beautiful Kirstenbosch Botanical Gardens.

Floreal House boasts sweeping views of Table Mountain, the Harbour and Table Bay. Dating back to the 1920s, the guest house is exceptionally stylish with an impressive white exterior and attractive wooden-framed windows looking out on views in all directions.

The rooms are extremely well-appointed. Each room has a television and a mini bar. A sumptuous, full English breakfast is served every morning in the dining room or around the pool in the garden.

Guests can relax around the swimming pool in the peaceful garden after a day of exploring the City and surrounding areas and staff are on hand at all times to make your stay as enjoyable as possible. There is a wide range of excellent restaurants nearby and transfers to and from these establishments can be arranged.

Example Details For Floreal House

Nights: 3 Nights
Adults: 2 Children: 0
Room: 1 x Standard Room
Includes: Breakfast is included.

Location

Floreal House Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Protea Hotel Dorpshuis & Spa

Stellenbosch: 2 Nights

Stellenbosch is the oldest town in South Africa after Cape Town and the oak-lined streets compliment the many fine examples of elegant Cape Dutch, Victorian and Georgian architecture in this well-preserved town. The town was founded in 1679 by Simon van der Stel, who named the town after himself.

An academic university town, Stellenbosch has a bustling sidewalk cafe scene and a vibrant nightlife. The many excellent restaurants offer a wide selection of dining options to choose from.

The Stellenbosch Wine Route, the oldest in the Cape, is one of South Africa's premier wine producing regions and can boast winning 70% of all the major wine awards and acolades (both locally and internationally) presented to the South African wine industry every year.

A day tour of this route is a must for any wine buff, or for anyone interested in sampling some of the fine wines and learning more about the wine producing methods and grape varieties. With over 100 cellars to choose from it is possible to experience every different wine style. Along with the wine tasting, stop and enjoy lunch at one of the many fine restaurants which offer superb home-cooked food in stunning settings. Maybe even take a few special bottles home with you when you go. Or book a guided wine tour and let someone else do the driving...

The elegant Victorian Protea Hotel Dorpshuis & Spa Hotel in Stellenbosch is a fusion of vintage and modern sophistication.  Within walking distance to the centre of Stellenbosch, the hotel offers a classic ambience and quiet atmosphere, and guests areas include an antique lounge with a log fire and deep sofas.  The Oak Leaf Restaurant serves an authentic South African buffet breakfast.

The hotel has 28 individually decorated rooms furnished with antiques. 

The small Dorpshuis Spa is a unique feature of the hotel where guests can have relaxing treatments.

Example Details For Protea Hotel Dorpshuis & Spa

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Guest Room
Includes: Breakfast is included.

Location

Protea Hotel Dorpshuis & Spa Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Rissington Inn

Hazyview: 2 Nights

Tucked away just outside Hazyview, Rissington Inn is just a 10 minute drive from the Phabeni Gate of the Kruger National Park, and is the ideal location to base yourself to explore everything that the Lowveld area has to offer.

The restaurant offers a delicious 3 course menu with a choice of three starters, three main courses and a few desserts every day.  Rissington's bar is home to many an interesting tale - a great place to enjoy a relaxing drink, discuss the day’s events or kick of your shoes and read the newspapers. The library is situated next to the restaurant - perfect for coffee after dinner. There is also a television for the sports fan (or the soap addict) and a library of books on a wide range of topics and in a number of languages.

There is a swimming pool, or guests can walk across the property's estate for sightings of smaller wildlife and birds.

The rooms at Rissington Inn all have their own individual characters and have en-suite bathrooms.

The Superior Rooms are situated in the shady, thatched former-tobacco barn, next to the main house. Each has its own small veranda with a daybed looking over the valley. Some rooms have a romantic Victorian bath in the bedroom as well as an en-suite shower room.

The Garden Suites are very spacious with large verandas and views over the Sabie River valley. Bathrooms have Victorian baths and walled-off outside showers.

The 2 Hillside Suites both have 2 bedrooms, 2 bathrooms with an outside shower, a sitting room, a veranda and sun terrace. These 2 suites also share a private swimming pool.

Example Details For Rissington Inn

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Superior Room - BB Package
Includes: Breakfast is included.

Location

Rissington Inn Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Africa on Foot Camp

Klaserie Game Reserve: 3 Nights

Experience a Kruger walking safari with Africa on Foot Camp. The Klaserie Game Reserve is part of the Greater Kruger Park and shares unfenced borders with the Kruger National Park. It is here that guests can take part in incredible morning walking safaris.

On a morning walking safari guests will be led by experienced and professional game rangers through a wildlife area rich in game including lion, leopard, elephant, rhino, buffalo as well as hyena, hippo, giraffe, zebra and a whole host of other wildlife.The walks normally depart around 06:00 and take roughly 3 hours and take place on flat ground so are not particularly strenuous.

Guests can then depart on an afternoon game drive in an open 4x4 safari vehicles, which allows for 360 degree panoramic views - perfect for wonderful photographic and video opportunities. The afternoon game drives generally leave around 16:00 (times vary according to seasons) and stop for sundowners at sunset before continuing into the night for a bit of nocturnal wildlife viewing and, finally, back to camp.

The camp facilities include a main area which houses a comfortable lounge area with 2 sitting areas and a library. The dining room has a large table where, as per safari tradition, everyone dines together to enjoy each other's company and share stories of the day's game sightings. The boma area with its camp fire is perfect for warming you up with your coffee before the morning walk, or for enjoying evening drinks around the fire.

The Greater Kruger area can get very hot in summer and the camp has a small pool with decking area where guests can relax and siesta during the midday heat between game activities.

Africa on Foot Camp has 5 chalets (2 of which are family units), ensuring an intimate and personal safari experience. To truly immerse yourself in the rustic bush experience, all chalets are equipped with lanterns while plug points in the main area can be used to charge your camera batteries.

There is also a tree house where more adventurous guests can sleep one night out under the stars. Located a few hundred metres from camp, it features a game-viewing platform and a top deck with a bed and a view to be remembered - perfect for fearless romantics!

Example Details For Africa on Foot Camp

Nights: 3 Nights
Adults: 2 Children: 0
Room: 1 x Chalet (Full Board)
Includes: All meals; game walks; shared game drives; and tea/coffee are included. PLEASE NOTE: All other drinks and the Klaserie Conservation levy (currently R250 per person per stay - subject to change) are NOT included. IN ADDITION: For self-drive visitors, there is a vehicle entrance fee of R140 per vehicle (subject to change), which is payable at the Timbavati Gate (cash or Visa/MasterCard credit cards only).

Children under the age of 16 years are not permitted on guided bush walks in the reserve.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Africa on Foot Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Satara Rest Camp

Kruger National Park: 1 Night

Perfectly located to give easy access to the excellent game-viewing areas of the Central Region, Satara is one of the largest camps in the Park, with open spaces, an abundance of birdlife, and a very pleasant atmosphere.

Rustic and communal, the camp borrows much of its ambience from the rugged and untamed bush in which it is located. The flat plains around Satara are scattered with large Marula and Knobthorn trees, and ambient nights are characterised by the haunting noises of fruit bats, cicadas and crickets coupled with owl calls and the roar of a lion.

Some of the most popular animals to be seen in the area are giraffe, kudu, impala, waterbuck, zebra, warthog, wildebeest, buffalo, hippo, cheetah and hyena. Satara Camp also has a firm reputation for being one of the best spots in the Park for viewing large cats. Attracted by the herds of antelope that come to graze here on the fertile plains, lion, leopard and cheetah are often spotted stalking their prey nearby the camp – a spectacular sight that you’re unlikely to forget.

Expert guides and trackers are on-hand to take guests on game drives and walks, where they can spot the Big Five, learn about the intricacies of bushveld ecology and come to grips with nature at her finest.

Accommodation options include bungalows, guest cottages, guest houses and camp sites.

Facilities at the camp include activity information at the reception area, public telephones, post box, a Wimpy restaurant, deli, shops, laundromat, filling station, communal kitchens and bathrooms, basic on-site first-aid assistance, cutlery and plate hampers (available from reception), a day visitor picnic area and boma on the perimeter of the camp, an eco information centre and amphitheatre, and a swimming pool with a children's playground. Mobile phone reception is also available, as well as limited channel access DSTV televisions in the guest houses.

Example Details For Satara Rest Camp

Nights: 1 Night
Adults: 2 Children: 0
Room: 1 x Bungalow BD2
Includes: Accommodation only basis. PLEASE NOTE: The daily Conservation Fee is NOT included - this is payable at the Park gate on arrival.

Location

Satara Rest Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Lower Sabie Rest Camp

Southern Kruger NP: 2 Nights

The Southern region of the Kruger National Park covers about one-fifth of the total area of the Park. Several excellent drives - especially those in the general area around Lower Sabie - combine exceptional scenery with a rich mixture of game and birdlife.

Highly scenic grassy savanna is rich in zebra and giraffe, while tall acacias and ever-graceful marula trees abound and provide welcome shade for herds of kudu and impala, while dainty steenbuck also find refuge from the blistering sun. It is no wonder, with all this game, that this area is known as 'Lion Country'!  The region also has an incredibly high density of rhino - both black and white.

Lower Sabie graces the banks of the Sabie River, one of the few perennial rivers to flow through the Kruger National Park. Watching the endless procession of animals coming to drink at the Sabie River is a highlight of a stay here.

Lower Sabie is renowned for both the plentiful game in the area, and magnificent surrounding scenery. The area is rich in lion, cheetah, elephant, hippo, rhino, herds of buffalo up to 800 strong and a very high density of warthog.

The camp is extremely pleasant, with extensive lawns and plenty of trees, a swimming pool, restaurant, cafeteria, fuel station and a well-stocked shop.

Recommended accommodation is in safari tents, bungalows, guest cottages or a spacious guest house.

Example Details For Lower Sabie Rest Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Bungalow BD2U (Perimeter)
Includes: Accommodation only basis. PLEASE NOTE: The daily Conservation Fee is NOT included - this is payable at the Park gate on arrival.

Location

Lower Sabie Rest Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Rissington Inn

Hazyview: 1 Night

Tucked away just outside Hazyview, Rissington Inn is just a 10 minute drive from the Phabeni Gate of the Kruger National Park, and is the ideal location to base yourself to explore everything that the Lowveld area has to offer.

The restaurant offers a delicious 3 course menu with a choice of three starters, three main courses and a few desserts every day.  Rissington's bar is home to many an interesting tale - a great place to enjoy a relaxing drink, discuss the day’s events or kick of your shoes and read the newspapers. The library is situated next to the restaurant - perfect for coffee after dinner. There is also a television for the sports fan (or the soap addict) and a library of books on a wide range of topics and in a number of languages.

There is a swimming pool, or guests can walk across the property's estate for sightings of smaller wildlife and birds.

The rooms at Rissington Inn all have their own individual characters and have en-suite bathrooms.

The Superior Rooms are situated in the shady, thatched former-tobacco barn, next to the main house. Each has its own small veranda with a daybed looking over the valley. Some rooms have a romantic Victorian bath in the bedroom as well as an en-suite shower room.

The Garden Suites are very spacious with large verandas and views over the Sabie River valley. Bathrooms have Victorian baths and walled-off outside showers.

The 2 Hillside Suites both have 2 bedrooms, 2 bathrooms with an outside shower, a sitting room, a veranda and sun terrace. These 2 suites also share a private swimming pool.

Example Details For Rissington Inn

Nights: 1 Night
Adults: 2 Children: 0
Room: 1 x Superior Room - BB Package
Includes: Breakfast is included.

Location

Rissington Inn Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For South Africa

Passport, Visa and Entry Requirements

Latest Travel Updates

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/south-africa

 

Normally, holders of the following passports do not require a visa to enter South Africa when travelling as a tourist for stays up to 90 days: United Kingdom; United States of America; Canada; Australia; Ireland; Belgium; Netherlands; Italy; France; Germany; Spain, Switzerland.

If you are a passport holder from another country, please contact your local South Africa High Commission or Embassy for up-to-date visa requirements, as citizens of certain countries (including New Zealand) are required to obtain visas before travelling. Please note that if you are applying to the Embassy for your visa, some visas can take a long time to be processed so please do take this into consideration, as it is your responsibility to ensure you have the correct visa in place before you travel.

Children under 18 years of age who require a visa to enter South Africa may be required to provide additional information when applying for the visa including an unabridged birth certificate and affidavit if travelling with only one parent.  There are also additional rules for unaccompanied minors and/or South African children - details available on request or via the SA Department of Home Affairs at http://www.dha.gov.za.

Please note that anyone travelling to South Africa should have a valid return ticket and a valid passport. Your passport should be valid for a minimum period of 30 days from the date of exit from South Africa. However, some immigration officials still request that a passport should have at least 6 months validity from the date of entry to South Africa so to avoid problems on arrival, we advise that your passport meets this requirement instead. The passport must also have sufficient pages for entry/exit stamps - AT LEAST 2 BLANK PAGES.

South Africa has implemented biometric capturing at all ports of entry. This may result in some delays at land borders so you should allow additional time for border crossings.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to South Africa.

To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

Tap water is purified and safe to drink in major cities and towns, however, we do advise that you do not drink the water in more remote places such as the camps in the National Parks - the water may be safe to drink, but it simply is not worth the risk, as bottled water is widely available.

Whatever you do, do not drink water from any river lake without firstly purifying the water. Always take water with you when you go on a hike, and have a bottle in the car on a long journey to avoid dehydration.

There is a risk of malaria in and around the Kruger National Park/Mpumalanga Province, the Limpopo (Northern) Province, and the north-eastern part of KwaZulu-Natal - check with your doctor about suitable antimalarial tablets. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

There is no risk of yellow fever in South Africa, so a yellow fever vaccination is NOT required for travellers whose sole destination is South Africa. However, in accordance with International Health Reguations, South Africa requires all travellers over one year of age arriving from a yellow fever risk country, or having been in transit longer than 12 hours at the airport of such a country, to have a yellow fever certificate. These countries include Kenya and Uganda but it is up to the traveller to check the full list here https://nathnacyfzone.org.uk/factsheet/60/yellow-fever-maps

If you need emergency medical assistance during your trip, dial 10177 and ask for an ambulance.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Important Travel Information For South Africa

Continued

Languages And Culture

The 11 official languages are Zulu, Xhosa, Afrikaans, Pedi, English, Tswana, Sotho, Tsonga, Swati, Venda and Ndebele. Whilst many visitors will hear at least a couple of the tribal languages during the course of their stay, it is possible to travel extensively and comfortably with just English as a language.

The South African society is quite liberal, as gay marriage was legalised in 2006 nationwide and everyone’s rights are protected under the constitution. In some more rural areas, however, the local people may not be quite as liberal thinking, so whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients of the LGBT+ community to refrain from public displays of affection (including kissing and holding hands) and to be as discrete as possible about their relationship if travelling to a rural/remote area.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Book With Confidence

Travel Butlers have 20 years experience of booking travel to Africa and the Indian Ocean for clients from all around the world.  In this time we have supported clients through disruptions caused by numerous unexpected events including natural disasters, localised disease outbreaks and airline cancellations. Nobody can be certain exactly what will happen in the future, however Travel Butlers can offer you peace of mind and flexibility to ensure that you feel confident booking a holiday with us.

Flexibility and peace of mind before you travel

Our team are specialists in travel to Africa and the Indian Ocean, and we are constantly monitoring the changing situation regarding travel to the region. If your trip cannot go ahead due to specific travel restrictions related to Covid-19 then we will get in touch to offer you the choice of the following:

The specific Covid-19 travel restrictions are defined as follows:

We would not normally be able to confirm that your trip cannot proceed due to travel restrictions until a couple of weeks before the start of your trip, however should you want to look at postponing or altering your trip before then we would aim to be as flexible as possible.

If we confirm that your trip is unable to proceed due to Covid-19 travel restrictions, then we will not charge you an amendment fee if you choose to postpone your trip or move it to another destination. We may need to adjust the cost of your trip to reflect the new dates, particularly if those coincide with a more expensive season of travel or higher grade of accommodation. Equally, if the cost of your postponed trip is less, we will reduce the cost accordingly.

You should still take out travel insurance that includes Covid-19  to cover you in the event that your trip can go ahead but you are unable to travel due to illness or a change in your personal circumstances. If there are no travel restrictions in place that mean your trip could not go ahead but you need to cancel due to illness or a change in your personal circumstances then our normal terms and conditions would apply. You should ensure that your travel insurance provides adequate cover for cancelling due to illness, including Covid-19, and you may be able to make a claim against your travel insurance depending on the cover offered by your policy.

Support whilst you are away

We offer 24/7 telephone assistance to all our clients whilst they are away, and also have partners in each country that are able to assist with any PCR tests or other issues that might arise during your trip.

If you fall ill whilst you are away, or if your trip is disrupted due to Covid-19 whilst you are travelling, then our experienced team will be on hand to assist you in whatever way you need.  You would need to pay any additional costs incurred due to illness or travel disruption whilst you are away, however you may be able reclaim these expenses on your travel insurance depending on the cover offered by your policy.  Travel Butlers will be able to assist by providing supporting documentation for your claim.

Financial protection for your Travel Butlers holiday

All of the holidays we sell are 100% financially protected through our ATOL and ABTOT bonding so your money is in safe hands when you book a Travel Butlers holiday. Furthermore, our business is well positioned to navigate through the challenges which the travel industry is currently facing.

Please read our Terms and Conditions for more information.

Finding suitable travel insurance that covers Covid-19

You can now get insurance that offers cover for disruption related to Covid-19, and these policies could include cover for:

Not all policies offer this kind of cover, not necessarily even all policies from the same provider, so you should ensure you check the policy details carefully before buying your insurance. 

You can read more about choosing suitable travel insurance in the FCDO guide to travel insurance.